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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I ordered customized shirts as a Christmas gift and my father loved them! He asked why we did not get him some matching hats to represent the school he retired from after 30+ years!
The order took a little longer than usual but I believe you guys were experiencing High volume. So all things considered it came and a timely fashion.
Fast,quick and easy! Great service, great website!👍 will be ordering soon!
Very easy and loved that it had all sports to pick from. The shirt is good quality and the colors where nice.
Great and quick easy to place order.
Shirts look wonderful.
I have been using Prep Sportswear for years. I have never had a problem with the service. Very impressive.
Great product...great service...very easy to use...pleased with everything
Very easy website to use...great selection and customization
Great variety of shirt options and excellent communication during process.
Always have a great product and you receive in a timely manner
Always quick shipping and great quality materials. Just wish they had a phone number to call/ask questions.
When placing order we wanted our grandsons name and number on the back of the shirts. Was not aware until receiving items that we could not get that as we wanted. What was even more frustrating was we were not aware of that until after placing two more orders.
Love the shirts I've ordered in the past, the continue shopping button was not working today.
Great quality! Thank you :)
The order was perfect I will recommend few to my friends too
Same as today. I would like to be able to review artwork before purchasing.
Timely delivery it took the five days the website it would take to arrive - very good quality. Very very happy with the product!
It was okay and okay and okay access to schools instead of going to the school
They were very nice with how they offered me a new sweatshirt because i messed up the one i originally got
I bought my husband this hoodie for my daughters college basketball Senior Night. It was true to size and very good quality.
Excellent selection and options. Only place to get my now-closed high school clothing.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members