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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I ordered 2 pull over shirts for my upcoming 100 year high school anniversary. They arrived for the family members and fitted themselves and fit perfectly!. I was very satisfied with the service given to me.
The instructions on the Prep Sporstwear's website were very clear on how to order the items.
I had a problem with the original order but the issue was taken care of.
Very pleased! Everything always looks professional and fast shipping.
Took around 17 days to receive a few shirts and a hat. Other than the long wait it's good
Item ordered was exactly what I was looking for. Packaged well. Good quality
Great customer service! Quick to respond, fixed the issue and did it in a timely manner. Very impressed.
Good service but need bigger sizes up to 5 xl. Most parents are big
Good experience but wish I could get delivery faster faster faster
We have ordered jersey sweatshirt in the past they are great quality and arrive fast.
This is the qnd time we have ordered from this company and their work is wonderful. They shipped it out early and got the items to us sooner then we hoped for which is amazing. The quality of the merchandise is a 100% quality. Some time when you order online you neve know what you are getting and the comfort and feel and si,ing is great. If you are on the fence about ordering from this company. I would say make the purchase you will not be disappointed.
Draw strings on a NAME BRAND pair of shorts, I would assume would be better, but the draw strings on these shorts are not made for shorts. The draw strings are on not the thick draw strings and the draw strings don't hold tight. Disappointed in the workmanship for the price I paid for the item.
I like the customization options. Everyone on team liked the sweatshirt and several placed orders
My tshirt was very well designed and made. I'm ordering another for my son to wear at his daughters softball games.
Very favorable, product was delivered promptly and correctly produced
I believe that your prices are too high, and could probably come down..
I feel like if the school is forcing the kids to wear the clothes, then the prices should not be so high. I just paid 88.00 for 3 t-shirts! 3 t-shirts for an 8th grade boy and mom just shelled out 88.00. The parents need a break here. It's not like I am choosing to make this purchase, it is required for my son.
A good selection of merchandise to choose from for my selection.
The process easy and the merchandise prices were good.
Promote and deliver the way we expected.
Thank for Great service.
Easy to order- great options- timely updates, shipping and delivery.
Love the product fast delivery an would recommend to others
Love that I can just get on line an order shirts to wear to go watch my granddaughter play soccer
I loved all my shirts. All of them were just as I ordered them. They were great quality of shirts too. Thank you so much! :)
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members