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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Easy to order you had just what I wanted thank you
I like the variety of designs. Price is also very reasonable.
Great selection, easy ordering, timely shipping, awesome quality!
Took way longer than expected but the material of the gear was really good.
Great! However, living in Canada our costs were a lot higher then originally expected. I wish you would have a Canadian website. Quality was great and exactly what I ordered.
The grey t-shirt's letters did not look like Texas orange.
Very high quality material and it looks great. I would recommend this site to anyone.
The order process was easy, the delivery was fast and the shirts turned out great!
Easy navigation and search. Found what I needed within a matter of minutes.
Shopping online was fine. I found what I wanted and ordered.
Order received and was as expected.
Enjoying the products.
Order was received quickly and was a quality product.
Quick and easy to pick design and order, fast delivery
It was easy and great. Mother's Day gift from son going into first year of college. Thank you.
Yesterday I saw a shirt I liked but couldn't find it today:-( It was a raptor shirt with a picture of a raptor. Women's t-shirt
Excellent ordered and it took over a week but it was a custom order and it was good when arrived
Customer Service was responsive to my emails. Happy with purchase.
My daughter like her shirts, she can wear them to her last year of high school.
Quite disappointed for the quality for the price paid. Emblem stitched on hat was not centered, and turned not straight when you lay the hat flat. Poor workmanship. And shipping is a pricey.
No problems at all. Item was just as described and high quality.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members