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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I appreciate the great service. Rep was very helpful in correcting the order due to my mistake. In addition the order was delivery quickly. Good quality product.
Ordering was great but one wash of the shirt and it looks like I've owned it for 20 years! Not happy at all! It's my only kiddo going to college for the first time and that's where she's going and we have shirts for her graduation party in two weeks! I'm super upset!
Website easy to navigate/good selection/affordable pricing
Good online experience, easy to place order. Received order timely.
The product was of high quality and reasonably priced.
Super easy and lots of options to choose from! Thanks!
So far a great experience in shopping online, easily ordered and a great delivery!
Fast and convenient service, order received within a week!
Extremely pleased with this transaction. Would shop here again
Arrived a day later than expected. Sizes run small
Awesome texture,weight,size,comfort. Exactly as advertised which is rare
Item was as described and received in a timely manner.
Great experience, received item fast, hardly any wait time!
I was a little hesitant in purchasing at first, but the quality is great, and the delivery time was super. Got here in time for grad gifts; they loved them. Thanks!
Everything I ordered fit nicely in me. I am not one to order clothes from online but it adding a side up works.
Great shirt and value. I will say the shirt ran extremely small. I'm glad I sized up.
Was uncertain about the quality and fit of the clothing. Reviews were all over the place from saying too large or too small. Only quality concern for me was the stitching density around the perimeter of the tackle twill. Would be much neater in appearance and quality if the stiching was even around the border rather than gapped.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members