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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Love the sparkle twill with the appliqué. I get lots of compliments on how it looks. People at work are obsessed, so they have started ordering it as well.
Quick delivery.
Very easy to order. The men's shirts were excellent. The women's 2XL was a little tight. I will order another one but different size.
I had an excellent shopping experience. The color is nice and rich, and the fit is great.
It was fine. I have no complaints other than having to have 50 characters in this response.
Quick and easy purchase. I am please with my products. They look nice.
The sizing is a little inaccurate. I think comments like slim fit or tight fit for some fabrics should be necessary.
Shirt is good quality and shipping was very fast. I would gladly order again.
T shirts stained and look cheap! Hoodie lettering look like it was bought at Walmart and hand ironed on.
Easy to order, fast shipping, no problems, good job with item purchased. Thank you!
The sweater is amazing! The quality is way above the usual sport's hoodies. The delivery was fast and the size is just perfect (true to size). Thank you
Great experience and was shipped very fast. I will shop here again if I need anything that is hard to find.
Great! Easy Ordering, prices were reasonable. Love the shirts I got!
The website is easy to use. The ordering process is simple and straightforward. The product arrived in a timely fashion.
It arrived quickly and it was good condition. I feel the sweatshirt had very good quality and was made well.
Only one issue is that material of hoodies is very thin and definitely not for cold days, as described on site looked warm and thick but as price I paid is not as I expected, description should indicated thickness of product such as good for which seasons of year
The product I purchased arrived in great shape and was very well made.
Good. It's quick and easy. Awesome. I received everything I ordered. I plan on ordering more items in the very near future.
Excellent. The shirt is exactly what i ordered and fits well.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

