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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Good quality, better than expected. Good fit and value
Great experience! Jersey was exactly as ordered and delivered quickly.
Easy process, not too long a wait for shipping and love the product!
This is my fourth order through PS...I'm very satisfied with the quality..
Easy to order from the website.I will from them again for next two years. My order came on time with no mistakes. I recommend this company to all follow family and friends.
Love all of the options. However, it was frustrating because so many sizes were not available.
Delivered on time and sweatshirts fits perfect. True to size.
Excellent! Super fast delivery and the quality of the product is very good.
Good experience overall for sure all my staff loved it
My experience was wonderful. The quality was great, the order was timely, and communication was consistent.
It was an easy ordering experience and the shipping came fairly fast
Easy ordering. Everything came in great. Another box checked off my Christmas shopping list!
Quick and easy and plenty of options to choose from with hats
Delivery as expected…receiver loved it!…thank you. Can't wait to order again.
Items ordered arrived in good time, and were exactly as ordered. Shipping costs were too high to Canada however.
I think you should provide an estimated delivery date
Items arrived on time and perfect! Great experience overall!
Easy to order and the delivery was fast, Several models to choose from.
Was extremely easy to use and user friendly and quick to get your order.
Have not received my order I got an email saying it's been delivered, but even after 48 hours of receiving this email I still yet to see my package. They also have taken way to long to even ship or so call have my product done. No phone number listed but google has a number and it's not a good one and customer service responds with the same template text so no real conversation takes place. I feel I got scammed and still trying to get my money back and still no delivery ordered almost a month ago.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members