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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Only better fast service I have to order another one
Web site excellent, ordering ease also excellent. Turn around was way quicker than expected. Product quality excellent
Excellent, got what I wanted and looked like what I ordered!
Wow! Love all of the choice you have for our high school! Thank you!
Everything went well. Everything was received on time. It was all perfect
It was a wonderful experience! My package arrived quickly and was exactly what I ordered! I'm very pleased.
Great nice on time very happy will order again nice quality good shipping time great communication
I ordered a high school hoodie for my grandson and asked Prep Sportswear to send directly to him. It was delivered quickly and. He said it was perfect!
Easy order and it was a quick turn around. No hiccups.
Everything arrived as ordered. Thank you. 10/10...
No problems. Prompt delivery and the price was right.
I realize it's not your fault, but I wish there had been customer comments. That is always a helpful plus. It helps to decide if the clothing runs small or large. I did use the size chart and hopefully, it's accurate.
I received my order and it's what I expected. I will be ordering more from prep sportswear.
Ordering and shipping was excellent. Quality of material was also good. However, all 5 shirts that I purchased were extremely small for the sizes ordered. I sized up to allow for possible shrinkage but still way too small. I was very disappointed.
Site is nice & user friendly, the product was very nicely made, durable quality. I'll be using the site again, Thank you!
Easy to buy. Great variety on printing. Love how you can personalize the shirt to fit the player.
It was great. My shirts feel nice and they were quality.
It was great.
The quality and the shipping time were incredible.
Would definitely buy from here again.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

