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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Order was easy...we will see what it's all about when products arrive
Took 2 to 3 weeks but everything was great
Goood quality and exactly what we ordered!
Thank you
Wonderful! Great product! Holds up very nicely! Shipping was super fast. Price was great. 10 out of 10!
Good good good good good good good good good goood
Quality merchandise, great prices & shipped right away
The quality is not what I was expecting, however, you do not accept returns
Site was easy to navigate and there was a wide variety of options for him to choose from. He is happy with his new middle school gear!
This site was easy to order from and I loved how many options I had.
Good, I love the stuff I purchased & will recommend to my friends.
Not thrilled with the 15,00 usps charge at the very end before we placed our order!
Hoodie was a different color than decal and the shirt decal was sloppy. I called customer support and Greg Stewart took care of iit. He replaced both items.
Great, easy navigating. Plenty of design options, will definitely use again
Easy and had to correct my address. Online rep was very helpful. Thank you!
Nice quality quick shipping! Would definitely order again
I wasn't notified when it was shipped. Also on the T-shirt you could see the border of the iron on, so it doesn't look very nice.
Easy to order and is delivered quickly. Price and quality is excellent.
Love the shirt but it was smaller than stated on the website so it's tight - wish I ordered the next size up.
The hats I ordered look great and the quality is great too.
Sweatshirts were very good quality. Order was exactly what we wanted
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members