On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great service delivery was very quick and came sooner than expected.
It was a great experience. One my shirts was messed up and prep sportswear shipped me a new one very quickly.
Substandard. After one wash the letters were coming off. I put the shirt in the junk category
Sizing is way off. I ordered the size my child normally wears and they are all way too small. Also the printing looks cheap.
My order exceeded my expectations! Both shirts looked exactly as pictured. I've already worn the t-shirt to my grandsons game. It was delivered sooner than I expected. I'm very satisfied with the entire process. And will definitely be placing orders in the future.
Easy to search and quick to purchase! You can find almost any schools in the country!
Quicker service and easy to select school designs
This site is a great place for school sports apparel
It was fine, but it was for a gift & late so I'll keep it & give it at Christmas
Loved the selection. Great selection on shirts colors and styles; variety of long sleeve and short.
We received our order just in time to take our son
Easy to shop, loved the selection. The quality of the products received are great!
Fast service, Quality products. I've been ordering from Prep Sportswear for close to 20 years
Shirt was great and delivered on time and the fit was true
Great prices and options to choose from! Easy site to order from!
Great variety! Decent pricing. Order was shipped quickly.
No problems. Everything was shipped correctly. Just what I pictured.
Very easy to work with. Highly recommend them. Customer service was great.
Hard to tell if I was given the 30% off being a new customer.
Overall the quality of the products are very good. Turn around time on orders is pretty long and order updates are non-existent. Lots of error codes when checking online for updates. Be careful when selecting colors as several are very similar looking online. Personally I screwed up ordering a "cardinal" color shirt when I meant to order red. Sizing is universally big. I'm 6' tall and weight 185 with broad shoulders and the large shirts swallow me. This maybe a problem with America. Large shirts used to never be this wide. Wish I had ordered mediums :(
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members