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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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88,112 reviews

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Florida
1 review
0 helpful votes
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I received exactly what was ordered and shipping was very quick!

Date of experience: August 23, 2023
Maryland
1 review
0 helpful votes
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Easy to review and order online
August 23, 2023

Easy to review and order online. Faster delivery than I expected, too!

Date of experience: August 23, 2023
Pennsylvania
1 review
0 helpful votes
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It was a good shopping experience
August 23, 2023
Updated review

It was a good shopping experience. The clothing came very quickly and loked just like I thought it would.

Date of experience: August 23, 2023

It was great!
December 8, 2021
Previous review

It was great!

Date of experience: December 7, 2021
Connecticut
1 review
0 helpful votes
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Experience was painless
August 23, 2023

Experience was painless. Size seems to run a little small.

Date of experience: August 23, 2023
Florida
1 review
0 helpful votes
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One of the shirts I ordered was printed in the wrong color

Date of experience: August 23, 2023
New York
1 review
0 helpful votes
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The t-shirts were easy to order and the delivery was quick.

Date of experience: August 23, 2023
Virginia
1 review
0 helpful votes
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Easy to order and fast delivery however one of the shirts had a hole in it.

Date of experience: August 23, 2023
Pennsylvania
1 review
0 helpful votes
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Ok so far i ordered so so good great job, received order

Date of experience: August 23, 2023
Massachusetts
1 review
0 helpful votes
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Good quality
August 22, 2023

Good quality. Received order in a short amount of tome

Date of experience: August 22, 2023
Virginia
1 review
0 helpful votes
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My email was in reference to a replacement for one of my original items that I ordered. The new order number is *******. It is a red t-shirt, size XL. Thank you for looking into this new order.

Date of experience: August 22, 2023
Washington
1 review
0 helpful votes
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Site is good, now depends on receipt of order. Order was received when shipping indicated it was in transit.

Date of experience: August 22, 2023
Maine
1 review
0 helpful votes
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Very easy to use.we are happy with our purchase!
August 22, 2023
Updated review

Very easy to use.we are happy with our purchase! Thank you

Date of experience: August 21, 2023

Very easy to use
July 31, 2023
Previous review

Very easy to use.

Date of experience: July 31, 2023
Florida
2 reviews
0 helpful votes
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The product was just as advertised and shipped really fast!

Date of experience: August 21, 2023
New York
1 review
0 helpful votes
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Sweatshirts I ordered are perfect, size was true to size and super comfy

Date of experience: August 21, 2023
Pennsylvania
1 review
0 helpful votes
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Shipping could've been faster as I waited almost a month for it to ship out. Love the outcome though.

Date of experience: August 21, 2023
Nevada
1 review
0 helpful votes
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I loved that I could get something with my school name/colors. The prices were reasonable, there were lots of options and the items arrived quickly and were just what I was hoping. I will definitely order again.

Date of experience: August 21, 2023
Florida
1 review
0 helpful votes
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It was very good, it has a nice website that's easy to use

Date of experience: August 21, 2023
North Carolina
1 review
0 helpful votes
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It was great
August 21, 2023

It was great. Website easy to use. Lots of different selections to choose from.

Date of experience: August 21, 2023
Texas
1 review
0 helpful votes
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Very fast service, and excellent product! I love the hat!

Date of experience: August 21, 2023
New York
1 review
0 helpful votes
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I loved the sweat shirt and very happy it arrived in time

Date of experience: August 21, 2023

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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