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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Took a little longer than I hoped and I don't like the fact that I have to enter 50 characters here.
The logo quality is horrible and cheaply pressed that won't survive being washed and stay on for a long term. They were expensive. Very disappointed.
Many products are offered along with various styles to choose from. The offerings make the products unique. This is the third time I've ordered from the site and each time I receive compliments on the products when I wear them.
Great easy, quick, great quality. I love how easy it was to change it to fit our needs
The ease of use of the shop and shipping was great but the sweatshirt itself was sub par and I will not wear it.
Easy to select the product I wanted and shipped quickly.
Fast. Kinda pricey but very good quality so worth the price. My daughter had to move across country for a new high school without a sweater from her last one and this high quality sweater after the fact with her old high school logo really helped with her homesickness.
It was a good experience and I would order from them again in the future.
The price and sizing selection were considerate and met my expectations.
Got what I ordered in a timely manner. Quality was good.
Good quality, easy to navigate website. Only complaint is that when tracking my order after placed it, shows " ups, something wrong in our side …" I was seriously thinking the website was a scam..
I received my order in a timely manner.
All items were just as I ordered.
Great service! Order came fast and on time. I will shop again
Online form reset after I changed the shirt option, I think. Grateful you redid the shirt with the correct info. Thank you so much!
So easy to use the website. So many options. Fast shipping
I wish some of the products had more details on sizing, I'm in between a medium and a large, so it's always a crapshoot on how shirts and sweatshirts will fit.
So far so good. Hope for rapid delivery and can't wait to see my nephews excitement with the clothes starting high school Please make sure this experience continues to be as it is starting dd
Received the package yesterday. The quality of the items was excellent. I know my nephew will love every piece. Started high school several days before it arrived but close enough. Wish it was a Canadian company as there was another 40 dollars at the door when it arrived. Would buy many more if that part of the experience could be waived. Overall the time for delivery and the quality excellent!
Products are easy to find and purchase was seamless
The service was fine. There was no problem with receiving the order. The only problem I had was the emblem on the clothes. I ordered the wrong emblem.
It's tuff to get Black Hills State gear even from the school site. This was easy with alot to choose from.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members