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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Great, I wish the shipping was a little faster but I understand quality takes time.
Great product and delivery was quick. Nice to be able to order school apparel for the grandkids
Loved our custom made Tshirts. Well made and fast service. So happy.
Awesome product! Fits great and made top quality will definitely do business here again cannot overstate how good the quality was!
The sweatshirts were the perfect size and made of quality material
So easy to shop for your favorite school's spiritwear. It's nice that you can also personalize your items.
I needed a shirt for my granddaughter's color guard team. I wish it had said Nana instead of Grandma but I still love it!
Very pleasant very pleasant very pleasant very pleasant very pleasant very pleasant very pleasant very pleasant very nice very good
The website was difficult to navigate as pages didn't load, but this inconvenience was totally offset by the quality of the shirts and sweaters I ordered. Super happy at the quality.
I signed up for email/sms advertising. I got a text for $40% off, expiring at midnight. Entered the code at checkout and got only a 15% discount. They wouldn't even give the 25% discount splashed across the pages from which I ordered 3 sweaters.
Have ordered from here many times and many schools as I have 3 girls who have had scholarships to play vb. Never disappointed and GREAT gifts!
Smooth and efficient, no issues with ordering, payment or shipping
Not great I requested personalization on my shirts and didn't get that
Nice choices for make up of my goodies. Good quality and speed was great.
I was able to select what I wanted from multiple options and the process was quick and easy.
I was able to buy my husband T-shirts, but I was not able to buy myself any sense. There were only three T-shirts available and the one that I wanted did not come in my size. You also should offer more colors of the T-shirts. And in previous years, sparkle twill was offered in women's T-shirts.
Perfect size for my son and its durable and won't shrink when you wash it.
We have loved everything that we've ordered except for the "dry fit" shirt. It's not really dry fit & it's extremely thin & cheap.
Customer service is great! And all of our other orders have been great quality.
I love how I can personalize the products. I am able to put both of my daughters names and jersey numbers on one hoodie
I love your products and have ordered often, however, I find that products run small. In a most recent email I wrote to customer service regarding my concerns of an XL zip up. I was told to measure the sweatshirts dimensions and send reply with the findings. I'm uncertain why I was asked to do that. Being so close to Christmas I opted to give the zip-up to another person as a gift instead of the individual it was intended for as it would not have fit them.
I'm happy with the product no issue on your end. USPS was not on the ball and kept shipping the package to the wrong facility. Eventually arrived
I ordered a baseball jersey similar to my old high school jersey. It arrived promptly and looked great. I ordered a previous T-shirt of my grandson's college basketball team. I was pleased with that too
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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