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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Perfect shirt, cotton good but a little bit smaller from the original size
Great customer service. I needed to cancel one order and thought i missed the cancellation window.
Everything was great and the shirt fits perfectly. Thanks!
When I ordered my shirt, it was to have the logo of the Texas State University bearcat. What happened?
It was easy and quick! I loved all the options to choose from.
Received someone else's order and 4 emails to PREPSPORT no response to make it right.100 dollar lesson for me they suck
Was easy to shop and great timing on shipping on my items! Great product
Very easy, information layout makes for smooth transaction
There are a lot of design options and customization was easy. The ordering process was also easy.
It was easy to manage and variety to choose from. Many sizes to choose from as well.
Really good. Came quickly, good quality printing and good material. Will buy from them again.
The ordering is easy, however the quality of the made to order items were not good. Unfortunately, I will not reorder or recommend this site for college apparel.
We needed the items for school and the delivery was quicker than initially stated.
I was able to find my grandson's school t-shirt and customize with his number
The processing time was a little longer than I expected but it was worth it! Thank you
Fit was perfect & we loved our shirts. Will defiantly order again!
Outstanding job with the personalization. Beautiful finished product. We will definitely use them again.
Easy online ordering with speedy delivery…highly recommend!
They look great! Hope my granddaughter likes as well.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members