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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The ease of ordering and quality of the product are excellent. The length of time to receive the order was longer than I anticipated. My only complaint is that one large shirt was actually a size more like a small. I should have ordered the "consider going up a size" recommendation but even one size up would have bern tight.
Sweatshirt was created and shipped as promised! Thank you!
It was great. I look forward to buying more alum merch.
Ok so far. First time purchasing from here so I really haven't had an experience as of yet. I did receive my order in two separate shipments so I was a little worried about the second part of it. But it all shipped
It was great and everything fit like it should. We are very pressed with the items we ordered. Everything looked like the pictures.
Things had lots of options and were reasonably priced. One item came incorrect and they are replacing it, and were very helpful.
Beautiful shirt we enjoyed wearing then to the reunion
It was very easy to operate and lots of options to choose from. The price was reasonable for the product received.
Delivery was timely and protected. Product meets my expectations. One person saw my hat and is ordering one for himself.
Wonderful service, great quality and very timely delivery.
The letters on two of the shirts peeled off after washing in cold and air drying. I was disappointed.
My shopping experience was very easy and I will shop this again.
Really slow in today's super fast order and delivery environment. Nice products, though.
Quick and easy, nice color, the sizing is a bit off, a large fits a big snug but not too bad would size up to keep the size after a couple of washes.
Smooth experience great quality hat. Slow delivery was my only complaint.
The response from my requests was fast and the quality of the shirt received was excellent. Exactly like the picture and even better!
The wait was long you bastards. I needed it for a game. Now I look like a fool.
Sizes are not anywhere near correct, $120 down the drain. The men's large is more like a women's large. I always buy men's large and my wife's "medium" shirt, which she always buys normally, is to tight also.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members