On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The neck opening was too small, as well as the actual hoodie, too tight. Cut a slice into the front neck to open up hole. Please check the openings on your sizes. The size fit fine, just the opening of hoodie and the hoodie.
Awesome, no complaints had all product no damage or anything.
Items were as pictured. Very pleased with my purchase. My husband loves his visor and my sweatshirt looks awesome! Very fast shipping as well!
Quick & easy. Good quality apparel, arrived fairly quickly. I'm happy with purchase.
Fast turn around, lower prices than the actual college apparel store, and good quality. Will be a repeat customer.
Great options, good price. Would recommend to anyone looking for items similar.
The color was different than Hartnell college football color
Able to show for what we wanted, easily, the process was quick and timely. Haven't tried it all on yet, but sizes seem to run true. Product quality was nice. Thank you!
Product arrived exactly as expected. Fit was true to size, delivery was fairly quick.
The sizing seemed to run small. Large was more like a medium and the mediums were more like small so basically a waste of money.
Very pleased with my order. I love the quality and clarity of the merchandise
Quality, Delivery + ALL! Everyone I bought for is happy. We have a total of 4 on two orders. Thanks.
Easy to order and delivered timely. What we ordered was awesome workmanship.
So many options! Great. ……………… …………… …………… …………… …………… ……………
Good site. Lots of options. However I am surprised at the quality of the applications on the shirts. One sweatshirt application looks like it's been worn multiple times after only washing it upon receiving the item. The other sweatshirts I'm not sure will hold up long-term. Also glad I sized up as the medium fits more like a small and my husbands xl fits a little snug too.
Easy to place order & fast production time! Also very happy with shipping time.
I know kids who attend YU. That's why I wanted it. Didn't know who to go to to order it. Thanks!
I have ordered in the past as my son ran cross country & track in high school and college. I had to order new gear because my grandson ran in high school and is now running in college.
Process fairly easy but doesn't tell you how much shipping is or what the total purchase price and estimated delivery date is. That's critical IMO.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members