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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Good quality sportswear. Only downside is longer shipping times.
He loved his shirt and the fit was true to size. Will definitely order again.
Very satisfied with my order. Fast shipping and a great product!
Very easy to find the schools I needed to find. Huge plus that this site already knows the mascot/colors. Very easy to customize. Will be back for more. THANK YOU!
Website was very easy to navigate. We were uncertain if the company was legit, but it definitely was! We love our sweaters and hat! Solid quality and affordable prices. Will be ordering again soon!
Garment of good quality. Look forward to wearing it in cooler weather.
I was pleased with the product. Just took a little longer to ship than I expected. Instead of 4 or 5 days it took 10 or so.
I wish that this company would have said it was going to take 3 weeks for 2 T-shirt's to finally be delivered.
Prep Sportswear was user friendly when ordering online. The merchandise was shipped promptly although the shipping method (USPS) left a little to be desired.
Easy to order. Easy to view items
Received timely. Liked shirt but will order different color.
The screen printing looks great. Love the designs. However, the T-shirt quality is not great and the shirt sizing runs very small.
The order process was easy and there were a lot of options.
Good arrived with no trouble. The shirt did not shrink when I washed it.
Fun way to support my grandsons' teams. Happy I decided to order it.
Took to Long to get the product. I was never sent an email when it was shipped to have a a tracking number to follow location.
There were no problems with selecting and ordering the merchandise.
We didn't notice when ordering but the shirt says 'Limestone College' and it's a University. Also has 2024 on it instead of 2023. Wish we could return it
Fabric was very thin, almost see-through. Sizing was very small, fabric not stretchy.
Had was too large for my grandson and they do not take returns
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

