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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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Pennsylvania
1 review
0 helpful votes
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Good quality sportswear
September 15, 2023

Good quality sportswear. Only downside is longer shipping times.

Date of experience: September 14, 2023
Indiana
1 review
0 helpful votes
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He loved his shirt and the fit was true to size. Will definitely order again.

Date of experience: September 14, 2023
Texas
1 review
0 helpful votes
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Very satisfied with my order
September 15, 2023

Very satisfied with my order. Fast shipping and a great product!

Date of experience: September 14, 2023
Alaska
1 review
0 helpful votes
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Very easy to find the schools I needed to find. Huge plus that this site already knows the mascot/colors. Very easy to customize. Will be back for more. THANK YOU!

Date of experience: September 14, 2023
Minnesota
1 review
0 helpful votes
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Website was very easy to navigate
September 15, 2023

Website was very easy to navigate. We were uncertain if the company was legit, but it definitely was! We love our sweaters and hat! Solid quality and affordable prices. Will be ordering again soon!

Date of experience: September 14, 2023
South Carolina
1 review
0 helpful votes
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Garment of good quality
September 15, 2023

Garment of good quality. Look forward to wearing it in cooler weather.

Date of experience: September 14, 2023
Georgia
1 review
0 helpful votes
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I was pleased with the product
September 15, 2023

I was pleased with the product. Just took a little longer to ship than I expected. Instead of 4 or 5 days it took 10 or so.

Date of experience: September 14, 2023
New Jersey
1 review
0 helpful votes
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I wish that this company would have said it was going to take 3 weeks for 2 T-shirt's to finally be delivered.

Date of experience: September 14, 2023
Arkansas
1 review
0 helpful votes
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Prep Sportswear was user friendly when ordering online. The merchandise was shipped promptly although the shipping method (USPS) left a little to be desired.

Date of experience: September 14, 2023
Illinois
1 review
0 helpful votes
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Easy to order
September 14, 2023

Easy to order. Easy to view items
Received timely. Liked shirt but will order different color.

Date of experience: September 14, 2023
Connecticut
1 review
0 helpful votes
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The screen printing looks great. Love the designs. However, the T-shirt quality is not great and the shirt sizing runs very small.

Date of experience: September 14, 2023
Florida
1 review
0 helpful votes
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The order process was easy and there were a lot of options.

Date of experience: September 14, 2023
Arizona
1 review
0 helpful votes
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Good arrived with no trouble
September 14, 2023

Good arrived with no trouble. The shirt did not shrink when I washed it.

Date of experience: September 14, 2023
Ohio
1 review
0 helpful votes
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I order the product
September 14, 2023

I order the product
It came. Very slow service but it arrived.

Date of experience: September 14, 2023
Minnesota
1 review
0 helpful votes
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Fun way to support my grandsons' teams. Happy I decided to order it.

Date of experience: September 14, 2023
Minnesota
1 review
0 helpful votes
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Took to Long to get the product
October 14, 2023

Took to Long to get the product. I was never sent an email when it was shipped to have a a tracking number to follow location.

Date of experience: September 14, 2023
Michigan
1 review
0 helpful votes
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There were no problems with selecting and ordering the merchandise.

Date of experience: September 14, 2023
Illinois
1 review
0 helpful votes
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We didn't notice when ordering but the shirt says 'Limestone College' and it's a University. Also has 2024 on it instead of 2023. Wish we could return it

Date of experience: September 14, 2023
Rhode Island
1 review
0 helpful votes
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Fabric was very thin, almost see-through
October 14, 2023
Updated review

Fabric was very thin, almost see-through. Sizing was very small, fabric not stretchy.

Date of experience: September 14, 2023

Easy!
August 23, 2023
Previous review

Easy! Lots of choices to select from.

Date of experience: August 23, 2023
Minnesota
1 review
0 helpful votes
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Had was too large for my grandson and they do not take returns

Date of experience: September 14, 2023

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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