On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The women's shirt was fine in the bust, but very tight in the hip area. I probably will never wear it.
My husband is very happy with his.
Site was easy to navigate and the items met my expectations.
I liked the selection and sizes available. Price was read also.
Great wear! Love it! I added my dons name and number on the back, great, love it!
Easy to view and great help in choosing the shirts to support our family teams
Easy to order, received exactly what was expected thanks
Quick service and exactly as described. Customization was exactly what I asked for.
Lack of communication between the company and the shipping company.
My order was great! Only complaint I have is that one of the numbers on my tshirt is already starting to peel off a little bit.
Sizes not as expected; a large was almost too tight
I liked all the choices of graphics. The site was easy to use!
Worked great. Shirt did shrink a bit unfortunately. A little tight but ok.
The quality of the products are great and it very pleased with the delivery time.
Good product and fast delivery. I haven't washed it yet but it looks great.
Excellent, my shirt fit perfectly and i plan to order more from this site.
The lettering was not professional looking. I thought buying the dry wick option would be silky feeling, but the T-shirts just feel like a thinner cotton T-shirt material. The sweatshirts after the first wash left lint everywhere and they were not warm, very thin. It was fun to design the shirts online, but the quality just was not there.
Good, but disappointed in my item of purchase as the description of fabric and such certainly didn't indicate it would be standard sweatshirt material. Also I ordered this item because it was indicated to be "womens" sizing and what was received was traditional men's sweatshirt. When shopping it was difficult to get back to "continue shopping" once an item is placed in the cart :( Would love to see Gildan t-shirt brand for women's t-shirts! Thank you for asking and for your service! God bless you!
The order and shipping were great, however I am sorry but the quality of the shirt is not. It is very thin and almost see through material. Not good quality especially for the price.
Received my order quickly. Shirts r great quality. Love all the colors n different designs that r available to choose from
———-—————————————————————————————————————————————-
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members