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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Ordering was ok - there seemed to be a problem with getting my order out of production. It took much longer than I expected - my order was for a birthday and was over a week late. I don't know, but believe my order was "produced" after I complained.
It was delivery very fast and packing good inside the bag
Great options. Quick delivery and quality products
Very prompt and professional. Material arrived right at my house in time to wear at my school's alumni day.
The shirts/jerseys that I ordered are exactly as I ordered them and came much sooner than I expected. Will use this site for future needs as well!
First shirt we ordered was very, very small, had order a medium. Shipping charges are too high. Probably won't order again
Easy, and great selection of sport specific prints!
I loved the merchandise. It was easy to order online. When I received my order, everything was just as I expected. Thank you so much.
The sizing chart for this women's cut shirt is not helpful. It lists length and width. Since the shirt is tapered as women's cut, it is not the same width all over. Is the width listed for the bottom, or the bust, or the waist?
I ordered a women's medium, which is what I normally wear. Unfortunately it was too small.
This item was shipped internationally so I'm extremely happy with my order.
Good quality material, great selection in lettering
Very easy to order and a lot of schools avail to get logo items
Ordered 3 hats - vintage washed distressed cap for myself, fanthread cool and dry flex cap for my spouse, acrylic beanie for my 12 y/o. Love mine so much, it fits nicely with my hair down or in a ponytail. My spouse has a big head, so the flexcap fits a little tight, but he thinks it will stretch over time. It sits taller on his head than other ball caps, which is nice to not flatten his hair and keep his head cooler. The beanie is a little small to cover entire ears, but my kid wears it like that anyway. Overall, good quality products and embroidery!
Great shirt for the price. My son loves it and fits well
It was easy to create the apparel that I wanted with the sport that I wanted.
The shopping experience was fine. However, it took 5 weeks to receive my order. I get my SHEIN orders from China in 7-10 days so I think 5 weeks is way to long. I even emailed the company to see if there was something wrong w my order. I have it now and I'm happy w the products. I just made one more small order so hopefully that doesn't take 5 more weeks.
It was an easy purchase. Very well pleased. Will definitely purchase again from Prep Sportswear.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members