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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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2X sweatshirt fits like a XL. Not very comfortable. Would not buy again or recommend that style.
The quality of the shirt is poor, I expected better for the price.
I don't want to leave a comment. Stop forcing people
Easy probably use it again, the products are comfy and sizes are good
Delivery took much more time than expected.Received no communication about delivery times.
I am extremely disappointed with my order. The shirts were expensive but very poor quality. One shirt was a Fruit of the Loom shirt with thin vinyl lettering. It looks like someone made it at home.
Also it took way too long to receive my order and I was unable to cancel.
Easy to order; receipt of product timely and accurate. Very pleasant to work with.
The order did not arrive in the amount of time that a specified it would on the website. We never received the an email, letting us know the shipment was on its way as advertised. We are very happy with the product other than the size it seems smaller than most sizes.
Website was very laggy. Shipping seems expensive. Wish there were cheaper shipping options. Didn't like the push to give personal info, and hoping I don't get text spammed.
Excellent website. Website is easy to navigate, and timely, responsive updates.
Very happy with my high school t shirt that I ordered. Great quality, not thin or cheap looking. Lettering is perfect. Ordered an extra large and size is accurate. Only issue I had was that it took 2 weeks to receive it. Would order again though.
I really love the quality of the sweatshirts but I wish you could have more options in zip up's
I would have liked to change the number on the jersey to the year I graduated.
Shipping is really expensive & arm length 2 inches shorter than described on website.
Shipping is really expensive, otherwise good experience.
Product was good, shipping was slow, but I know it takes time to make them.
Easy ordering made it just in time to travel to Nebraska from California for a game!
I fully understand your return policy, but here I sit with a $25 dollar t shirt. I won't purchase from you again, or any company that has such a return policy.
I got the hoodie I ordered and it came out exactly like how it looked in the image. I'll definitely be buying another one and hoping I get a bigger discount
Your no return policy is for the birds...this shirt was not custom printed...there are many just like it in the Cortland book store
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members