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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Clothes turned out great. Love the stuff i custom ordered!
Fast service and affordable prices. Great service: lots of options
It was easy to select what I wanted and I received my merchandise within a reasonable time frame.
IT WOULD BE NICE IF THERE WAS A REAL PERSON TO CHAT WITH. I HAD QUESTIONS AND THE WAY YOUR COMPUTER CHAT IS SET UP, I COULDN'T GET THEM ANSWERED.
I was very careful to follow the measurements exactly, but my sweatshirt, which SHOULD HAVE been just a little larger than I wear, is actually just a hair too small. I'm afraid if I wash it, it won't fit anymore.
Nice and easy to use the website. And appreciate the sale too!
Received my high school alum shirt in great condition, looks just how it look on the site very comfortable breathable material
My original order last year was not wearable and I ended up giving them away. Size charts are not accurate. The XL fit like a medium. I had to order new shirts in a different style bc they were so small.
I reviewed the size charts but somehow still got shirts that are too small. Since they are final sale I'm stuck with them.
Would like to return product
Very cheaply finished
Everything was super simper and easy and shipping was fast
Good quality and very nice hoodie but shipping charges are a big high! You should have "free shipping" maybe over $30 or more orders like a lot of other companies have. I would order more items if you had free shipping!
I wish there was an estimate of time of delivery, and if the sizes run small or large.
It was smooth and good! I didn't have any troubles with anything.
Still waiting on another order and have been unable to track due to website not working
Items received are nice quality. Shirt and hat are true to size. Colors were as pictured. I'm happy with my order and will not hesitate to use prep sportswear again in the future.
I ordered two Tshirts and the quality was great, color was very nice and the fit was excellent! I have also washed them and they maintained their size. Will
Definitely order from them again!
Experience was very good. Second time ordering from site
Could not tell that the t-shirts ran small. The medium is more of a 4/6 than a 6/8. I would have sized up if I knew this. I also wasn't clear about fabric type.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members