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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Items arrived as pictured. Fit was true to size. Shipping was timely.
Easy to order with filtering of products and choice of front and back designs.
Good…………………………………………………………………………………………………………………………
There was no delivery date given, not even an estimate
The shirt is simply an undershirt, that is
Always wrinkled, and the writing on it is
Too heavy for the thin material
I was able to get a replacement shirt after communucating with a very helpful customer service rep by the name of Ashley. She followed up quickly and provided great customer service. I highly recommend the company.
Super easy to navigate and order the shirts we wanted
Good brands, many different designs. Good pricing
Quality and sizing is good. Easy to find what I was looking for.
One of my shirts had the wrong color of print it was red instead of the red-orange color. The customer service representative did reach out to the manufacturer and they were unable to get that shirt in a color that was closer to the school colors so they replaced it with a shirt of equal value in a timely fashion. I would buy from them again.
Great product and a quick delivery! Thanks so much for the great service!
Very easy to design and customize. Received rather quickly.
Easy to navigate website fairly quick check out process. There is a problem with the sizing of the baseball jersey for saraland high school I ordered. It was ordered XL for what I thought it was adult size but ended up being child size.
Easy to navigate website fairly quick check out process.
This is my second time ordering. This time the items were shipped to me very quick. I am happy with my order
Great, I had to size up but shipment process and quality was good
I never got any confirmation emails, when I asked for them more than once. But I unexpectedly, did receive my order.
Perfection for my Godson and myself. We appreciate how great our order looked!
Prep Sportswear has my HS apparel in stock and in my size. Order arrived on time without damage.
My purchase was acceptable & received within the time frame given.
I ordered t-shirts and sweatshirts and they all were exactly as I ordered them and even delivered early. I had excellent service when I messaged on the site to get an estimated delivery date and was overall very impressed with my whole experience. I will be ordering from you again!
The shopping experience was great. The men's shirt that we received, the logo is placed crooked on the shirt and this is disappointing. Makes me not want to order any other apparel
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members