Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It took a little longer than expectes to receive and I the numbers were a little less vibrant than i had hoped but it was pretty good!
I love the customizability of the sweatshirt. There is so much more options and better looking options then my school store offered
It was really easy and I got it a little after the expectation arrival date.
The product was as promised. I did not like the high shipping costs for slow shipping.
Great selection of my schools colors, style and mascot. The fabric is of quality material and looks great.
Very pleased with the option to add name and number on back of shirt!
The small women's shirt I ordered was way too small. It was more like a small XS.
Order from here all the time and love it! Thank you for offering our school :)
We received all the stuffs. The order was for my son and he likes them
No Idea just was o the list and choosed
Easy ordering process, decent delivery times, sweatshirts arent the thickest/greatest quality but they're not the worst
Love clothing items you offer. My son will appreciate these very much. Thanks, Linda
P.s. MY SON KEITH IS A GRADUATE OF KING'S COLLEGE!
The sweat shirt looks great! I love it! Fits great! Great material.
Can't wait for the shirts to come in!
Very easy to shop and find what I was looking for
Shirts were good, hat was terrible, customer assistance Aka Chandler was not helpful at all, and can i mention he made a future order non existent!
My daughter loved the sweatshirt. It was exactly what she wanted.
I thought the sizing is on the small size. I ordered according to the chart. The sweatshirts seem to run on the small size
The quality of shirts is definitely less then I expected
The whites are see through
The sizes seems not the average
For example men's medium - the sleeves are very long and so it the shirt looks more like a large
Also in one order received a 4XL shirt maybe some one else order
Ordering was easy to use. The logos on the purchased sportswear was of a poor quality. I would not recommend purchasing any Montenegro/Podgorica logos on the sweatshirts and long sleeve shirts.
Easy to order. Wish there was more to choose from. The fabric I wanted was not available.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

