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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Ashley went above and beyond for me! Ill be a forever customer
Overall the experience was great! I love my sweatshirt
The turn around time is ridiculous and the cost is sky high
I placed the order on 9/10. I did not receive an update until 9/27. I received the Order 9/30. I tried contacting costumer service several times, no contact number only computer generated questions with a general answer. The quality of the jersey is poor more like a T-Shirt and not worth the money I spent. I would not recommend this company.
Order came pretty fast one was delayed but overall satisfied.
Ordering was easy. Shipping was reasonably quick for a custom made item.
Sweater is thin material for the price. It was over 50 dollars including shipping.
Ease of purchase was easy and quick delivery was great!
Fast as i ordered great job on production shipping was fast as well
Placing the order was very easy and we received our custom order within two weeks.
A little slow by today's standards.
50 character requirement. What a joke.
Easy to navigate. So many options to choose from. Love all the mascots.
Easy order. Fast shipping. A little pricey but cheaper than at the bookstore so thank you!
I just wish that I had an estimated time of printing and delivering.
I wear a large
Your large is like a medium………………,,,
Easy to use. I could select a sweatshirt that supports my granddaughter's high school cheer group.
Easy to find product desired. Easy to choose design. Fast and easy payment process.
Easy to find products. Good selection.
Suggestion: full zip hooded
Sweatshirt for women. I prefer not to pull on and off over my head if the room gets warm.
Simple, cheap, fast, great quality! Definitely will be back!
Slow to ship and contacting customer service is just a chat bot with minimum options and eventually the bot just ends the chat.
It was very easy to use and I liked all of the options provided to customize my shirt.
My experience with Prep Sportswear was excellent. I received my order much earlier than expected, the quaility is good & I would definitely order from them again.
Keeps jumping website. Offers 30% off - didn't receive
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members