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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Great quality T-shirt. My son loves it and wears his school colors proudly, especially because it has our last name on the back
Very easy to order. Large selection and we didn't have to wait too long to receive the product.
Was satisfied with product. Was at first dissatisfied with length of time to receive but after a email response from my concern was very satisfied
Excellent products. And well made and would buy again.
It was fine……………………………………………………………………………………////////
Quick and easy. Thank you for the option to support my loved ones in a more cost effective way!
Website is horrible. Can't track order. No phone number to contact anyone to check the progress of my order. Poor experience all around. Will not use them again
Sent a custom sweatshirt to my best friend for her birthday. She was thrilled with it.
It was easy to shop. Just wish shipping was quicker however I understand.
Good I just don't feel like the light blue is the same that Saint Peter's University uses but overall everything is good.
The first sweatshirt I ordered printed wrong and prep sports wear made a new one free of charge. Thank you! Also, very comfortable sweatshirts
Was very easy to order. Great looking product! Definitely would buy from again!
Sure was easy to use, only negative comment is that there is no way to contact the company if there is an issue with your order. One item was delayed and I wanted to follow up on it but could only chat with a robot that ended the conversation when I clicked that I hadn't received the order yet. All ended up OK but I don't like that there is no real contact for questions.
Item was as described. "Bright colors, medium weight tee. Fit as expected.
Good looking product and relatively quick delivery
There is no way to reach customer service except a chat box that will cut you off. Slow shipping...
Would be nice if free shipping was offered
Easy and great selection of local sports team wear.
I think it was ok. A little pricey and a slower delivery than what I am used to.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members