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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The shirt was received as ordered. However, the red shirt was not the red I expected for Brighton High School. The shirt was a very faded-looking red, not the bright red I thought I had ordered.
Fine"………………."……………………………………………………………………………………………….
Very good experience. The order came quickly and the item had great quality.
I thought I placed the order yesterday but it could not be found. Hope I am not getting 2 now.
It was affordable and easy. My package was delivered on time with no problems.
Ordering and shipping were great. Shirt quality, not so much.
Although I'm pleased with the design of the high school hoodie I bought for my son, the sweatshirt arrived with a grease stain the size of a quarter, right in the front. I would've reached out for a refund, but of course, when it's personalized, you are on the losing end. Hopefully it'll come out in the wash,
Sizing is horrible. Return policy is unacceptable. I will never order from this company again. Still am waiting for my order to be corrected. The game is tomorrow and I haven't gotten my sweat shirt yet. Customer Service is non existence, you cannot speak to anyone.
No tengo ninguna respuesta favorable. No se donde esta mo paquete.nadie me explica nada
Item came in a reasonable amount of time and looked exactly as expected. Sweatshirt is comfy.
The product was good. I felt like it took forever to arrive.
Hat wasn't exactly how I expected but still nice. Not small in size around head but small in how it's pulled down onto forehead
It was great! I was informed when my package was to be shipped and when it would arrive!
Got this for my daughter's v ball games! It was exactly what I was looking for. Size was correct I'm 5'4 and 124 pounds I got a small but if you want a baggy look size up.
Quality products, good communication about what to expect and when.
I saw what I wanted. Love it, great price a cherished birthday present.
Easy and convenient and love that you can personalize them.
Quick and easy.It was exactly what I wanted. I like what I ordered.
Fully Satisfied and kids are happy with the materials and size.
Prep Sportswear always creates clothing with professional looking graphics on quality shirts. We have always been happy with our orders. Thanks again for fantastic looking Journalism shirts for my class!
Great website and received my item with no issues.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members