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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Delivery was fast and the hat was top quality and decent price
I found what I wanted for my sons pretty quickly and easily.
Website was easy to use and high quality shirts. Will definitely order more swag!
Sizes seem to run small. We gave the shirts to friends. The quality was good just a little small
Quick and easy! Ordering was a breeze and my order came quickly.
I did not like that my order confirmation email did not have a picture of the item that I had custom-made. It made me nervous. And the link to check my order was faulty so every time I would try and check it it would say Uh oh something went wrong. It makes it seem like it is not legit. The sweatshirt, however, is very nice quality although the colors look different in person then online.
Great item, nice quality, delivered as ordered - thank you!
I really enjoyed the quality of the sweatshirt. It was soft inside and a thick material.
The hat was also embroidered nicely.
Product arrived after event so i was unable to wear the shirt
The alumni T shirt took a while to arrive, but it met my expectations.
Easy to use site and great prices! Very quick too!
Wish that there was an active status link to check on orders. Couldn't see anything until it shipped. May make some customers concerned that there is an issue with their order which is more concerning because your credit card has already been charged. Other than that extremely happy
Very easy to order online and design what I wanted
Loved all the choices available! Was very pleased with the product!
It was a fast processing time. The decals were a little cheap looking for the price paid.
Quick delivery and amazing quality clothing! It fit perfectly and I'm obsessed!
Item pictured was not accurate on item but customer service was helpful
The Order came quickly-nice deep color, fits very well, good quality product.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members