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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Exactly what I ordered. The fit was perfect. Very satisfied. I will definitely order again!
Good great quality price was okay. Going to order more
My experience was that it took longer than expected to receive my order
Timely and quality…………………………………………………:::::::::::::
Shirts and sweatshirt fits great good material. Thank great job
Good quality just shipping took a little longer than expected
Amazing. Thanks. I really appreciate it. Cant wait to order again :)
The large women jersey is more like a small-awful
Mo
Great to choose logo for shirt and it fits perfectly.
Took nearly 3 weeks to receive items and only received items AFTER submitting a claim with BBB. No way of contacting customer service or speaking to anyone regarding order.
I looked at the size information, and I normally wear a small or medium, but it said to order a size up so I ordered a size large in both shirts. But I was very disappointed that they still seem very small. They will shrink, and I will only get one use out of them.
Not all the shirts had the school colors in it. Villa Duchesne's colors are burgundy, gray and white.
Great experience each time I order from them. Love their sportswear!
It very good service thank-you Overall it was very good experience, and if there was something else I
Want in sportwear I would order from you
I love the product I received thank you again it looks exactly like the website
Smooth, found what we needed for our new college student. Thank you!
Website was easy to find what I was looking for. It was easy to customize the sweatshirts too
All good, thanks again
All good, thanks again
All good, thanks again
All good, thanks again
All good, thanks again
Shirt came, not even close to my size.
I ordered a 2xl. It fits my daughter who wears a women's medium size 6. It's sooo disappointing to wait so long to know I completely wasted my money.
Experience was good, lots of options.
Shipping is too high.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members