On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Excellent product, delivery was fast. Very satisfied.
My order was received in a timely manner. The quality was good as well.
It was an easy to use website and the product received is good quality.
Great apparel and fabulous customer service. Highly recommend
Using then website was very easy and I received my order very quick.
Placing the online ordering was fine but the order and shipping time was took far too long and it completely unacceptable.
The tee shirt didn't arrive time enough for parents weekend last Friday and Saturday so the order was some what a waste.
Easy. No problem. Good product. Will buy from here again.
I ordered an adult medium shirt and I always wear a medium, but I could not get it over my shoulders. I gave it to my boss who wears a small and it barely fit her. She said it was super tight in the arms.
Love the appearance and quality of the hoody sweatshirt. Easy to order online and quick delivery. Would buy again
Fast shipping and excellent quality shirts. Thank you!
Very prompt, no issues, good product, would use service again
Excellent service quick delivery. Items were good quality.
Very good overall. Easy to order, many choices, and arrived quick.
Easy and fast. I'm satisfied with the quality and great customer service.
Fast and easy to place the order. Shipping was slow but it's ok.
Received the shirt as ordered, looks nice and am looking forward to wearing it. Thank you.
Very good experience thank you. Purchased items through a fundraiser, they were good quality and received promptly.
Excellent quality at a great price, exceeded my expectations.
No order confirmation by email received. This should be standard in any online store.
I ordered a polo shirt and received it on time.
I will be ordering more shirts.
Please send me a reorder request
Thank you
It was cool to be able to select different shirt styles and logos
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members