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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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Ohio
1 review
0 helpful votes
Follow Mason Q.
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Got item on time and it was exactly what it was supposed to be :)

Date of experience: October 17, 2023
Louisiana
1 review
0 helpful votes
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Experience was good
October 17, 2023

Experience was good. Ordering was easy. Shipping took a little longer than expected. Overall it was good.

Date of experience: October 17, 2023
Massachusetts
1 review
0 helpful votes
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Kinda bummed that two of the sweatshirts run super small and slim but the quality is good and we are happy with the other two.

Date of experience: October 17, 2023
California
1 review
0 helpful votes
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It was easy to shop but it took way to long for delivery on your website it say 4-5 to process and then will shipped. I waited 3 weeks till shipped.

Date of experience: October 17, 2023
Washington
1 review
0 helpful votes
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Shipping was slower than indicated on the website.

Date of experience: October 17, 2023
Tennessee
1 review
0 helpful votes
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Quick and convenient ordering process
October 17, 2023

Quick and convenient ordering process. Happy with the product. Would order again.

Date of experience: October 17, 2023
Texas
1 review
0 helpful votes
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Great sweatshirt
October 17, 2023

Great sweatshirt. Came on time. No problems with prep

Date of experience: October 17, 2023
North Carolina
2 reviews
0 helpful votes
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Easy to place order and lots of choices. Great colors. Ordering from this place was very easy and took no time at all. Received the item in a timely manner as well.

Date of experience: October 17, 2023
New York
1 review
0 helpful votes
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Good experience to shop for my son while he is away at college

Date of experience: October 17, 2023
Washington
1 review
0 helpful votes
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Easy to order and got the black sweatshirt with silver lettering and it shines! Everything came true to size and what was pictured.

Date of experience: October 16, 2023
Oregon
1 review
0 helpful votes
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Easy ordering, quick delivery
October 17, 2023

Easy ordering, quick delivery. Good overall products.

Date of experience: October 16, 2023
Canada
1 review
0 helpful votes
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Quick and easy
October 17, 2023

Quick and easy. Thought the quality would be higher, overall impressed though.

Date of experience: October 16, 2023
North Carolina
1 review
0 helpful votes
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Website is easy to use and plenty of great choices

Date of experience: October 16, 2023
Washington
2 reviews
0 helpful votes
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Great shirt
October 16, 2023

Great shirt. Quick delivery. I'm very happy with my order.

Date of experience: October 16, 2023
California
1 review
0 helpful votes
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Order 2X according to your sizing chart
November 15, 2023

Order 2X according to your sizing chart - did not fit me at all was at least 2 sizes to small- let your company know - they wanted me to check my sizing and send a pic. I did order according to your sizing and I normally wear a 2X, so gave my shirt to my granddaughter who wears a size 8 and ordered another shirt from another company and am happy with that shirt - it was a 2X and it fit.

Date of experience: October 16, 2023
Florida
1 review
0 helpful votes
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Came quicker than I thought defentily recommend except shipping and fees is a little over priced I think.

Date of experience: October 16, 2023
Colorado
1 review
0 helpful votes
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The experience was good
October 16, 2023

The experience was good. The shirt is a little thin, especially for the price. Overall, I would order from here again.

Date of experience: October 16, 2023
Washington
1 review
0 helpful votes
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Lots of options for custom made attire! Easy to use website.

Date of experience: October 16, 2023
California
1 review
0 helpful votes
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Thank you so much it's perfect!
October 16, 2023

Thank you so much it's perfect!
The quality, the delivery, and easy to use website

Date of experience: October 16, 2023
Arizona
1 review
0 helpful votes
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Love it
October 16, 2023

Love it. Shipped very fast. Price and packaging were great too.

Date of experience: October 16, 2023

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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