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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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88,112 reviews

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Canada
1 review
0 helpful votes
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The border to the north is a tricky one for haste but...
October 16, 2023
Updated review

The border to the north is a tricky one for haste but the updates were solid.

Date of experience: October 16, 2023

Gaiter gear!
September 25, 2023
Previous review

Gaiter gear!

Date of experience: September 25, 2023
Wisconsin
1 review
0 helpful votes
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Easy and quick!
October 16, 2023

Easy and quick! The sportswear is very nice! Hoping to order more from Prep Sportswear.

Date of experience: October 16, 2023
Georgia
1 review
0 helpful votes
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Very affordable and it's great being able to customize everything

Date of experience: October 16, 2023
Michigan
1 review
0 helpful votes
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Easy site to use lots of custom options to make the clothing your own. Little pricy but what isn't now

Date of experience: October 16, 2023
Wisconsin
1 review
0 helpful votes
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Did not ship in 5-7 business days
November 15, 2023
Updated review

Did not ship in 5-7 business days. No live person to talk to.

Date of experience: October 16, 2023

East quick
September 25, 2023
Previous review

East quick

Date of experience: September 24, 2023
Rhode Island
1 review
0 helpful votes
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Easy ordering, reasonable price, quick delivery, good selection

Date of experience: October 16, 2023
Pennsylvania
1 review
0 helpful votes
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My new favorite sweatshirt!
October 16, 2023

My new favorite sweatshirt! The quality is super thick and great print work.

Date of experience: October 16, 2023
Canada
1 review
0 helpful votes
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Be aware of outrageous shipping fees, it is cool to design your own, but is it really worth it?

Date of experience: October 16, 2023
Massachusetts
1 review
0 helpful votes
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You have a great selection of sports gear. Thank you!

Date of experience: October 16, 2023
District of Columbia
1 review
0 helpful votes
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A lil tight
October 16, 2023

A lil tight. Yeah…A lil tight. My head is big, A lil tight

Date of experience: October 16, 2023
Missouri
2 reviews
0 helpful votes
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One of the sweatshirts (tight end) was good quality
November 15, 2023
Updated review

One of the sweatshirts (tight end) was good quality. The "javelin" sweatshirt's graphics were very cheap looking.

Date of experience: October 15, 2023

Website is antiquated and not user friendly
March 1, 2022
Previous review

Website is antiquated and not user friendly.

Date of experience: January 30, 2022
Canada
1 review
0 helpful votes
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Prices are high with shipping and paid additional shipping charge picking up.parcel at post office

Date of experience: October 15, 2023
Minnesota
1 review
0 helpful votes
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Great!
October 16, 2023

Great! Love the shirt! Good quality and fits well.

Date of experience: October 15, 2023
California
1 review
0 helpful votes
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My experience was just fine...
October 16, 2023

My experience was just fine... And only 19 characters to go

Date of experience: October 15, 2023
Pennsylvania
1 review
0 helpful votes
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Online shopping, ordering, and making payment was very user-friendly with no issues. Communication throughout the process was timely and appropriate. Shipment was received with no issue. This was a great experience.

Date of experience: October 15, 2023
New York
1 review
0 helpful votes
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"Delighted with my experience at the online college cloth shop! The stylish collection, coupled with top-notch quality and efficient service, made shopping a breeze. Timely delivery and helpful customer support were a plus. Will definitely return for more!"

Date of experience: October 15, 2023
Texas
1 review
0 helpful votes
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It was an easy process and my product looks great.

Date of experience: October 15, 2023
Illinois
1 review
0 helpful votes
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Expensive
October 15, 2023

Expensive. But ok i hope it is more cheaper and i can buy more

Date of experience: October 15, 2023
New York
1 review
0 helpful votes
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Order never came..
November 14, 2023

Order never came. No communication until I reached out.

Date of experience: October 15, 2023
Maryland
1 review
0 helpful votes
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The delivery was quick, efficient and of good quality.

Date of experience: October 15, 2023

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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