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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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The border to the north is a tricky one for haste but the updates were solid.
Easy and quick! The sportswear is very nice! Hoping to order more from Prep Sportswear.
Very affordable and it's great being able to customize everything
Easy site to use lots of custom options to make the clothing your own. Little pricy but what isn't now
Did not ship in 5-7 business days. No live person to talk to.
Easy ordering, reasonable price, quick delivery, good selection
My new favorite sweatshirt! The quality is super thick and great print work.
Be aware of outrageous shipping fees, it is cool to design your own, but is it really worth it?
You have a great selection of sports gear. Thank you!
A lil tight. Yeah…A lil tight. My head is big, A lil tight
One of the sweatshirts (tight end) was good quality. The "javelin" sweatshirt's graphics were very cheap looking.
Website is antiquated and not user friendly.
Prices are high with shipping and paid additional shipping charge picking up.parcel at post office
Great! Love the shirt! Good quality and fits well.
My experience was just fine... And only 19 characters to go
Online shopping, ordering, and making payment was very user-friendly with no issues. Communication throughout the process was timely and appropriate. Shipment was received with no issue. This was a great experience.
"Delighted with my experience at the online college cloth shop! The stylish collection, coupled with top-notch quality and efficient service, made shopping a breeze. Timely delivery and helpful customer support were a plus. Will definitely return for more!"
It was an easy process and my product looks great.
Expensive. But ok i hope it is more cheaper and i can buy more
Order never came. No communication until I reached out.
The delivery was quick, efficient and of good quality.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

