On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was true to size I love how it fits and it was worth getting.
Overall was very satisfied with the experience. It does take a couple weeks, so order early and be patient that you will receive it. I wasn't able to track the order online, so was concerned if I would really receive the order. Once I received the order, I was very satisfied with the item.
I actually had wanted to order some polo shirts but the only size that seemed to be available was Small.
Ounce your order is place there's no follow up email in my case 10 days without no info. Also, the sweater for my son was very small for a youth large we aren't happy with his sweater.
Plus never received no 30% Promo.
People keep asking my daughter where she got her shirt. She loves it.
It takes too long to receive the order. The product quality is good.
The quality of the garments is exceptional! It did take longer to get than I expected. Once I got my order, I understood why- absolutely stunning work.
Wonderful! The items were easy to order and shipped incredibly fast. The quality was also amazing!
The order took almost a month to get here.I ordered an extra large shirt an shirt and it was too small,Quality was good.
I ordered a shirt from my elementary school and it arrived promptly and was absolutely beautiful.
Shirts were good quality, exactly what I ordered. Thank you
Quality is good but I ordered a L like I wear every day but it fits more like a M and I am unable to use it
Easy.good selection. However the hoodie runs very small. I'm petite and wish I ordered a large not medium. Great hoodie though.
Great product, good price. Website shipping tracking was non functional
The order was fill accurately.
The quality of the shirts were excellent.
Order arrived in a timely manner.
I will use Prep Sportswear again
It was quick and the polo looks great! I have ordered from your company before, but this one is really nice.
I did not like that it took so long to ship and I never saw an estimated shipping time in the site
Absolutely love the gear. One comment, the price when i checked out and what was charged to my card were two different numbers.
I had a good shopping experience and was pleased with my order. I like that you can put different logos on multiple items. Each item is made to order which makes shipping take a little longer than some orders, but is understandable
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members