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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It's so nice and soft! I love it and it's a college of Charleston! I am very happy with my purchase.
Site is user friendly being a senior I appreciate that
Explained that I needed the order for my grandson homecoming game. They wasn't concerned at my concerned. I was told that it was a special order after I made contact with them. Never was informed that it was a special order. They have one way to contact them but a chat. No email no telephone number. This company is awful and refuse to refund my money when I requested several different times
Quick and easy, good product, timely delivery, will probably order more in the future
Just as i ordered. Much appreciated! Thank you so much!
Sizing - the women's xl fits me more like a large. Next size up would fit me better.
Nice shirts - exactly what I ordered. Reasonable shipping. I'm happy! Thanks!
Good stuff and will order again for a different diazepam..
Easily found what I needed, ordered and it was delivered quickly with no issues. Can't ask for more
Experience was well. Package took like 7-8 days to come. And tracking information was available. Good experience in all
It took 2.5 weeks to receive my shirt. Way after the game I wanted to wear it to.
Very simple process with options in designing the logo.
It was a great experience. Packaging and delivery was top tier.
Everything went very smooth. My husband was pleased with his high school sweatshirt.
Very nice quality material. Quick delivery, great service!
Good experience overall. Great quality and timely order fulfilment
I ordered from Prep Sporstwear with some skepticism at first. After a week went by and my order hadn't even shipped, it was a huge red flag, so I reached out twice. While the response wasn't as quick as I would have liked, they did explain and let me know that orders are custom made and the material I ordered was premium and would take longer. So I stood by and waited. And MAN was it worth the wait!
The material is AWESOME! The logos are amazing and, even though it's only been washed once, they show no sign of deterioration. I'm already plotting my next order.
Website was easy to navigate. Received merchandise in a timely manner. Good quality and price.
Website was easy to navigate. Merchandise arrived in a timely manner and was of good quality. I will order again.
Our oldest grandson is playing college football and we didn't have time to look for hats. We found your site and ordered 2. They look great!
Great service and product came in timely manner and as advertised
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members