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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Jacket is well made and the embroidery is beautiful.
Quick response and great selection overall good service
Easy order and fast shipping. It was a gift for my brother.
It was great! Service was on time and my parents loved their sweatshirts.
Easy to order. Loved how easy it was. Several styles to choose from
It took a while to ship initially but we received them a few days ago and the quality is wonderful, they so soft and comfortable to wear. We love them.
Production and shipping took much longer than expected from what I read before placing my order. Customer support when I reached out was not helpful at all. Only repeated what I had already read and offered no real information or help. End product looks great, but not sure it's worth the price and service.
I loved being able to change the logo on the item before purchasing! That was a great feature!
Jogger pants and shorts are extremely small and do not run true to size.
They are useless as my son can't even get them on but wears the exact same size in every other brand of clothes.
It was great!
Will be ordering again!
Fast and efficient!
Loved the selection and variety of our small town school!
Great service and a great product easy to order took some time to arrive not Amazon
Hope the product is ok yes would like to have a heavier sweatshirt and the long sleeve has a different feel than a dri fit lil more description or a way to check products but logos a great
Quality of clothes are great! Shipping was super slow so be prepared to wait!
Love the design, but the sweatshirt is a little thin
Shipping took a long time and shipping costs were expensive.
Perfect size, good quality, perfect for fall and winter
Good experience
Huge selection
Nice graphic designs
I had no trouble finding what I wanted and no trouble ordering.
Ordering was easy, shipping was quick and product looked great.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members