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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Took longer than I expected for a simple sweatshirt.
I bought a hoodie and sweatpants for my grandson with his football team logo on it for his birthday.
He was thrilled. Both pieces were professionally made and looked great. Many thanks for your
Products and their timely delivery.
Fast shipping and quality clothing. Really happy with our purchase.
Product was good. Size was way to small. Besides S M L XL, need to have 8-10,12-14,16-18.
So far everything was easy and I look forward to shopping more!
I liked the appearance of the sweatshirt when it arrived. I was disappointed that the sleeves are on the shirt side. I am not a tall person and the sleeves hit at my wrists. It makes the shirt slightly uncomfortable.
Excellent service and product! Would recommend to purchase from them.
Quick and easy to pick out a top showing my school. Check out was easy too.
Easy website and was able to place my order fine! Thank you
Faster fulfillment would have been nice. Hat fits well and is of good quality.
My first order was defective. Customer service was great. I'm happy with the replacement sent.
Lettering was to high on the hoodie you can't see it. Was disappointed in that otherwise everything else was good
It was super easy to order and find unique shirts. That gets 5 stars. This XL shirt I got it WAY too small. All my shirts and L/XL. That gets 1 star. Love the shirt- its a shame I can't wear it.
I wasn't made aware that the sizes run very small. My medium does not fit in the arms or the chest. It doesn't even come close to fitting. I am so disappointed because I love it.
The garment received is extremely thin. It's not at all what I was expecting.
Item took far longer to produce than expected due to incorrect information on the website and was more a shirt than jersey. The colors were faded and the product I received looked nothing like what I ordered.
Quick and easy to order and I like the variety and choice you are provided.
Easy to maneuver and good selection. I have ordered several times from you previously - pleased!
Very quick ordering process. Organized website, good selection.
Quick process for ordering. Nice selection of merchandise, too.
Easy to maneuver website. Very nice selection of merchandise.
My order was fulfilled exactly as ordered and the items are great!
Hello, the website was easy to navigate and
The items purchased arrived quickly and in
Perfect condition.
Quick and easy, Thanks for the fast delivery, will probably order again
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members