On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Product arrived quickly and was as described. Have not worn it yet but looks to be exactly what I was looking for.
Shopping was great- quality not so much.
I was refunded for one sweatshirt because the vinyl was bubbled and now my other sweatshirt it's peeling off
Very slow processing & delivering the item with excessive shipping charge.
Good with the color of the items ordered are very nice
I'd of given these guys 5 stars for sure if it wasn't for being infected with the damn Amazon disease, always expecting my order in just a couple of days. Outside of that, we'll I got what I paid for, and that's something.
Shopping experience was fine, but it took forever ( 2 weeks) for my Dad to receive his ball cap. The ball cap is great, though.
Easy to place order, took a bit longer to get than expected but I am sure it was just due to lack of mail handlers and not this company
Great product, fast shipping. Logo is exactly what we were looking for.
Order received quickly and very good quality, very pleased
Personalizing the sweatshirts was very helpful. Also, we got the sweatshirts in a timely manner..
It was fast and easy.
I will say I ordered an XL which is what I normally order and it is tight.
But the process went well.
Great service and the shirts look great with what I wanted.
It was great. Everything was fine with it, just wish it would have gotten shipped sooner.
Easy to select options and sizes. My son likes his shirts.
Tshirt came as advertised. They use tricot thread and it is so scratchy i had to cover the seams before wearing it. Otherwise unusable. No returns or i would have sent it back. Sorry.
I have ordered several times from this website. I have always been very pleased with my orders. It's so nice to order college gear at a very reasonable price with great quality!
I received the sweatshirt as I requested, fits well and quality sweatshirt fabric.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members