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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Stitching is beautiful and the logo is great but the quality of the sweatshirt isn't great!
Easy to order on website and I received my order quickly!
Item is exactly what I expected, came fast and was in perfect shape.
The shirt is good quality but runs very small. I ordered a large hoodie for my son for Christmas and it is more of a medium size. Not sure it will fit him but I personalized it, so not sure I can return it either? Usually men's sizes are fairly standard. It's also not as soft as I would have liked.
Absolutely satisfactory shopping experience. Looking forward to shopping again.
A great experience.My package arrived on the date expected & it was exactly what I ordered.
They were prompt and everything was as I ordered. Will order again.
Have ordered from here before and have had good results
Not sure if unisex medium was the same as womens M
It was not clear what the shirt would look like when I ordered it.
Prompt, good customer service and quality/ pricing was good.
Accurate descriptions, fast delivery. I did get the impression the shirts were customizable with the athlete's name, but it's ok.
The shirts print had a really nice color and it exceeded my expectations.
Thank you
Delivery was fast but scant tracking information was provided.
Everything was just what I expected thank you I would highly recommend my friends to use your site
Absolutely loved the quality. Beautifully done. I will be ordering again soon.
No problems. The order shipped right away and arrived quicker than I thought.
Great material I gave as a gift and she loves the sweatshirt and tee I bought her!
I ordered a hoodie for Union College in Lincoln, Nebraska as a surprise gift for my daughter… but when I gave it to her, she said it was the wrong colors and wrong mascot. The shirt says Union College Lincoln Nebraska and there is only one Union College.
I ordered 10 items… they were jammed so tightly in an envelope that was not big enough for that many times. The decals on the t-shirt were so wrinkled and disheveled looking I am embarrassed to give them as gifts.
The product delivered was not the product I ordered. It was a "generic" version of what I wanted. They advertised using Jerzee's brand 50/50 sweatshirts. They delivered another brand, which is 100% polyester. Because of the poor quality of fabric, the images looked blurred and "cheap". The only reason that I chose two stars instead of one is that (after much complaining) they are sending the product advertised.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members