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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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88,112 reviews

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New York
1 review
0 helpful votes
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Ordering and delivery were faultless, However. I found sizes of sweatshirt to be skimpy and suggest ordering one size larger.

Date of experience: December 12, 2023
California
1 review
0 helpful votes
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It was awesome service and I always get my deliveries...
December 12, 2023
Updated review

It was awesome service and I always get my deliveries on time

Date of experience: December 12, 2023

Great experience always Awesome
February 4, 2023
Previous review

Great experience always Awesome

Date of experience: February 4, 2023
Rhode Island
1 review
0 helpful votes
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Everything was fine and easy to order
December 12, 2023

Everything was fine and easy to order. I had no issues. And it arrived quickly and in time.

Date of experience: December 12, 2023
New York
1 review
0 helpful votes
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Item met expectations and was delivered as promised within a few weeks.

Date of experience: December 12, 2023
Pennsylvania
1 review
0 helpful votes
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The quality of the products is not great for the price.

Date of experience: December 12, 2023
Alabama
1 review
0 helpful votes
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The sweatshirt I ordered was made and delivered in a timely manner. The final product was great! Good quality and fantastic looking.

Date of experience: December 12, 2023
North Carolina
1 review
0 helpful votes
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My purchase was exactly what I was expecting. Sizing is on point. Colors are brilliant. Thank you so much.

Date of experience: December 12, 2023
Iowa
1 review
0 helpful votes
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It was fast bring up what I was looking for. The price was very reasonable. I got it fast. Very happy!

Date of experience: December 12, 2023
Colorado
1 review
0 helpful votes
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Easy to order, good quality price, and good price.

Date of experience: December 12, 2023
Minnesota
1 review
0 helpful votes
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Quick delivery and good quality, cute customization

Date of experience: December 12, 2023
Minnesota
1 review
0 helpful votes
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Sweatshirt was good quality, shopping was easy and the design is exactly as shown.

Date of experience: December 12, 2023
Colorado
1 review
0 helpful votes
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False advertising
December 19, 2023

Be careful when ordering, they advertise a discount if you agree to receive product notifications via text. Placed an order for two items that were listed on sale but did not receive the discount advertised after agreeing to the product notification via text. Was told the sale price was the discount and the discount was store wide but that was never mentioned prior.

Date of experience: December 12, 2023
Ohio
1 review
0 helpful votes
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Had great options, very nice quality clothing! Shipping was decently fast as well.

Date of experience: December 12, 2023
Missouri
1 review
0 helpful votes
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Very prompt service
December 12, 2023

Very prompt service. No trouble with the web sight.

Date of experience: December 12, 2023
Texas
1 review
0 helpful votes
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One sweatshirt looked great
December 12, 2023
Updated review

One sweatshirt looked great. The second one, the one that has Marietta High School Soccer on it, has a black splotch on one the second orange "T" in Marietta. It is noticeable, and this is a Christmas gift.

Date of experience: December 12, 2023

Good quality and brands
July 10, 2023
Previous review

Good quality and brands. Nice selection of images.

Date of experience: July 10, 2023

No issues
August 10, 2022
Previous review

No issues. Ordering was quick and easy. Delivery was also quick. Product is well made and the colors/designs were as indicated online. Color and design remain attractive post laundering as well.

Date of experience: August 10, 2022
Illinois
2 reviews
0 helpful votes
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Shopping was easy, selection was huge and shipping was very fast!

Date of experience: December 12, 2023
New York
1 review
0 helpful votes
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The adult sweatshirts I received are great quality and the sizing runs true to size. However, the youth sweatshirt I ordered seems a little snug and tight at the neck. My daughter is a medium in other sweatshirts and shirts so I was a little disappointed that this fit was smaller. The issue is I was unable to return it. This is the only downfall.

Date of experience: December 12, 2023
Virginia
1 review
0 helpful votes
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The size was not 100% accurate especially when you can't return the items.

Date of experience: December 12, 2023
North Carolina
1 review
0 helpful votes
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Easy to order and it came within days
December 12, 2023

Easy to order and it came within days. I was shocked at how quickly I got my purchase!

Date of experience: December 12, 2023
Georgia
1 review
0 helpful votes
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The ordering process was fine but I was disappointed in the fabric.

Date of experience: December 11, 2023

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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