On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Being originally from Northampton PA, and born in Allentown, it was cool that there's a site that I could order sweatshirts and other products from my hometown schools. Konkrete Kids, in my opinion, is literally the best name for a team. My dad, having lived there for over 7 years was thrilled to get a long sleeve T-shirt for Christmas. Thanks a lot.
Love the sweatshirts!
Ordering was easy
Thank you
Everything went as well as expected. Thank you very much!
Second time ordering. Everything was great, shipped promptly, printed correctly, and arrived as promised for Christmas
The only way I could do that was if you wanted me too I could come and pick it out and then I can go pick up it from your place or you could.
Quick and easy online ordering. Quality product for value. Found shipping cost to be expensive to ship to Canada.
Easy and seamless to order, order came before Christmas
Surprised at the quality of sweatshirt. My son really liked it.
It was a good experience but sizing was off, could have ordered a size larger.
Sizes are not usual so most of what I ordered is too small/tight so that was disappointing.
The clothing is great quality at a competitively fair price and the choice(s) of logos are numerous!
I ordered logos with year 2024, not really thinking that the recipient is class of 2025. So simply be mindful if you are ordering for the upcoming year or the graduation year!
Easy to order. Shipping a little slow. Unsure if that was because the item was made to order or just the holiday season. Got the item before Xmas which was refreshing.
Easy purchase transaction, shipped and arrived on time and the screen printing quality was excellent.
Easy ordering and prompt shipping. Appreciate the service
Prep sportswear was very helpful in any questions that I had regarding my order. The order came very quickly and the quality of clothing was great!
Sizing is confusing. Takes a long time to receive your order.
Exactly as advertised! Quality products that won't disappoint. Reasonably priced, well made and promptly delivered!
The products were great! The boys lived them.
They weed shipoed in timely order snd I woukd not hesitate yo order from tgem again!
I ordered a hoodie for a Christmas gift. It arrived in a timely fashion and was the high quality product as desired.
I enjoy being able to create the clothing designs. So fun!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members