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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Easy to order, nice selection and shipping was quick
Very nice quality shirts. Exactly as described. Fast shipping. Would definitely recommend!
I ordered a sweatshirt as a gift for Christmas. The quality is excellent so far and my dad loved it.
Great selection, good quality, delivery time was acceptable given it was the holiday rush.
I'm really impressed with the speed of getting the orders out! The prices are great and the products are beautiful and I look forward to continuing supporting this wonderful company. ;)
Did not arrive in time for Christmas but LOVE the shirt! Great quality and worth the wait!
Loved all the selection choices! I really liked having so many options of the team logo!
The hat I ordered was exactly what I was looking for.
I ordered from you,made a midtake on my email so didn't hear from you. I was disappointed that the hat came after christmas as it was a present.
Great experience and fast shipping! Multiple different designs with a lot of colors to choose from.
The experience was very good. Product was very nice.
My sweatshirt arrived very quickly. The quality and materials were fantastic. The stitching was flawless. Best purchase, fast shipping, will be shopping again!
The sweatshirts are high quality and my order came quickly!
Nice extra Christmas gifts.my son in law is a coach so it will be nice to support his team by wearing these t shirts.
Easy to order, quick shipping and delivery. Quality products
East to order, fast delivery. Product perfect, my grandson loved the sweatshirt.
Great product. My second order of the same sweatshirt.
Easy to shop. Received order in a reasonable time.
Sweatshirt was received and exactly what the description said. Really happy with the quality.
Absolutely loved the quality and design. My son loved it for Christmas. Can't wait to wear it to school
Great number of products to choose from. Like the 30% off.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

