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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Better than expected, cheap, and was delivered super fast. Just in time to wear to tournaments.
Very good quality. Speedy and reliable! I would definitely order again.
Arrived sooner then I expected, which was awesome because it was a Christmas gift!
Easy to use website. Good quality and fast shipping.
Nice selection of shirts for schools not in the Big 10 etc. Also great selection of sports available other than football. Order was shipped fast and shirt was very nice!
It was great. Easy to use. I will order again soon.
The product was exactly as I ordered and it was fast delivery
Quality product and customization came out as anticipated.
Was able to get a unique Christmas gift with my daughters school name on it. The delivery also was on time for Christmas.
Great hoodie, the design is beautiful. However the 3x I ordered does fit more like a 2x. Also, their was a piece of string on the hoodie when it was printed so the top of one of the letters is not fully sealed. Still a nice hoodie though.
I received an item that I was very disappointed but when I called I had the best service. They replaced the item with a different material and didn't ask for the original item back and didn't charge me for the item I received to replace the first order. Now that's a way to run a business. Thank you.
It was a very good experience shopping online with Prep Sportswear. The order process was very simple and easy to order. The delivery of the order was excellent with timeliness. It came every faster than I expected especially during the holiday time. I ordered it two weeks before Christmas and I received it within 7 days.
I Ordered and it was delivered all in plenty of time!
It didn't update me well.I hate being forced to answer these things
It took a little while. I wish that there was some time frame given when I ordered. Send a lot of text and emails as ads.
Amazing shirts, fast shipping. Sizing information was spot on.
Site was easy to use, had lots of options and I got my high-quality item in just a few days!
Easy, arrived in appropriate time. Product was as hoped for
We love the jerseys and shirts ordered. Good quality and one-of-a-kind.
Well from what I ordered and for what is shown on the order form, which was specified as Sanford mi Meridian colors, for some reason instead of getting the coloring right on the letters, I got green coloring. Very disappointing
A well made product! Also- nice, quick delivery time before the holidays. Thank you.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members