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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The font was too glittery and she will not wear the shirt now in public. Since there is no return policy, we're stuck with it.
Easy to find what I wanted. They shipped my item quickly.
I received my order within a week of ordering. It was exactly the way it was shown in the picture. Awesome service and follow-up!
The site was very easy to use. The products were good quality.
I ordered a sweatshirt for a Christmas present in plenty of time for delivery prior to Christmas day. It finally arrived 3 days after Christmas.
I was very disappointed with my order due to incorrect size being sent. A size 2X won't work for a size 3X college student.
Sweatshirt very thin, poor quality. Would not use company again.
Fast service. Loved our apparel and will definitely shop here again
We received a great product that we were able to design and it was delivered quickly.
My purchase came quicker than expected. It was a very high quality sweatshirt and my grandson was very happy.
I placed 2 orders - first order was in September and was okay. The color was darker than I expected, but was okay. The decal on the other seemed cheap. Second order placed in December was amazing. I ordered super last minute because another company dropped the ball and had zero communication. I oredered from PS and they shipped it out almost immediately and it arrived in time for Christmas! Totally stress free and amazing quick!
The order came within a few days, the packaging was good and the design came out as it displayed on screen
Excellent quality! I will use your company again! Thank you!
The package came earlier than expected and it looked great!
The sweatshirt was delivered quickly as ordered. Good quality too.
Ordering was easy and product was good. Came super quickly and that was nice. Ordered right before the holidays and was here with plenty of time.
Very good selection of merchandise. Prompt shipment. I will order again. Thanks and Happy New Year
Great variety and quality stuff! Thanks Prep Sportswear!
Very helpful explaining products. Quality products and great design. Would recommend to others.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members