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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Service ok but I received a very wrinkled shirt. I am afraid it is the fabric and I thought I upped my choice to a better fabric. I don't like. Your no return or exchange policy.
We love how you can design your own shirt. We received the items ver fast even with the holidays. My nephew loved the shirt.
All 3 shirts I ordered came out beautifully! It was exactly what I wanted!
Quality stuff!
Very happy!
Great experience! Website was easy to design and use. Order arrived in a timely manner.
I wish the prices can be lowered down, especially, the t-shirts and the 'Clearance's & Sale' section.
It was absolutely beautiful and true to its size, I would definitely recommend
Fast and Efficient, thank you.appreciate the fast service
I found exactly what I was looking for. Was glad I found your site online.
I really thought I'd waited too long to order a custom print order in time for Christmas, but nope - you pulled it off. Order filled accuratly and very, very promptlly with great communication and updates. Thank you!
Very happy with my order. Very thing was great and quick delivery
Sizing. You sent me a kid medium. Not a women's medium. Could not return for a women size. Wasted my money on this
Though I was originally confused when the high school spirit shop immediately routed me to your company, all went well regarding placing an online order and timely delivery. I'm not sure if my gift recipients needed to return something, how they would go about it. But so far so good. They seem satisfied with the gifts.
Good product, fast production & quickly shipped...
Quality was exceptional and just as advertised. I was looking for a sweatshirt from my High School I graduated from in 1982. I was very pleased to find exactly what I was looking for.
I thought your website a bit hard to find what I was looking for. I misordered the first time. Second time got the youth size I was looking for.
Sweatshirt was a little small for a men's small. I have ordered from this site a few years ago, and the quality this year was not as nice.
I wish I had paid more attention to the return policy. Most places make returning so simple these days, I wouldn't have guessed that Prep Sportswear doesn't accept returns or exchanges. The shirt that I ordered my son turned out to be a very small medium. And for the price, it's pretty cheaply made. Now there's nothing I can do about.
Quality was great! I appreciate the access to sportswear/spirit wear to support loved ones geographically separated from me. Thank you!
Item shipped quickly with no problems. Very nice merchandise.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members