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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Don't like the shipping charges! Hat was really nice and the sweatshirts were great too. We already recommended your company the other parents!
Images did not load and very blurry. Most of the shirt options photos do not even render, the website seems unstable or outdated.
This is the second time we have ordered. Nice selection of items. Easy ordering and arrived quickly.
The shirts were very nice and made well. The hat was exceptional and looks great.
Selection of products to big variety was great and easily to choose from
Great! It was easy to order and it arrived. This is one of many orders I made with you
I wanted all softball wear, each time I had to go back and say softball, that was a pain.
Unfortunately, each item ordered came poorly made. The embroidered crewneck had uneven stitching, and the crewnecks with printed logos have already cracked. We just got the order this past week. After our first washing of the embroidered crewnecks, the inner lining was all over. We had to use a de-piller and lint roller to get all the excess pills off of the inside before wearing. For the price, our experience has been that each item is cheaply made. We did let customer service know…our email back was sincere and apologetic which was nice :) Not sure yet what the resolve will look like.
The item I ordered was shipped and delivered quickly.When it arrived, it was exactly what I wanted.
Order was easy to access and purchase. Only downfall things run a little small. I am a true 2x and needed a 3x. When i say true everything i own for a shirt fits great as a 2x.
Easy to navigate website with lots of choices for hard-to-find items
It was pretty n ty so much I will enjoy this at my 40 year reunion.
Great quality sweatshirts, t-shirts and ballcap. Quick delivery. Will order again with Prep Sportswear.
Quick delivery, item as described, would purchase again.
It was absolutely positively amazingly awesome and beautifully great!
Item came as ordered and quickly but unfortunately i did not like the way the hat fit.
Came sooner than expected. Very happy with purchase
I bought a high school sweatshirt for my granddaughter and she really loved it! Said it was very cute and cozy!
Easy to order, good selection, quick turn-around, and fast delivery
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members