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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Everything went good. It seen like the delivery was long. Could have been me
Love the ability to enter the school and you do the rest
I look forward to ordering more to honor the places I've gone to school at
Well, I ordered a shirt and it was fine. Then I ordered a hoodie and there was a hole and the front of it.
It was quick and easy, the delivery was faster than expected.
The quality of the shirt and the pop of the graphic design are fantastic. The item was delivered earlier than expected.
I ordered and received a hat and while the color and design are great the sone size does not fit. It actually appears that the hat is stretched out.
Fast fulfillment of my order and quality of item matched photos and description on website
Nice products, quality materials. Many friends reach out for shirts.
The quality of the fabric if the shirts was below expectations. I washed them in cold water and they faded in several places.
The item sent was very small for the size. I got sent another larger one free of charge and was told to keep or donate the small one. Great service!
Bought a women's "Double Play" long sleeve short. They don't do returns, so I'm stuck with a tissue-thin shirt that's still too small even when I ordered a size up. I've bought men's undershirts that are far superior in quality and they came 6 to a bag for less than I paid for this. It's super stretchy, so I can wear it, but it clings to me and I hate it.
Points for quick shipping.
Ordering was easy, product was made and shipped quickly. T-shirt was very nice.
Order was both Great quality and delivered quickly.
The whole process from order to delivery was smooth. I received my item with no problems!
I was disappointed when I received my shirt. The print feels very cheap and plastic. I do not think it will survive multiple washes so I am going to save it for the event I was going to wear it to and hope I can wear it again afterwards.
I received my order in a timely manner and I'm very satisfied with the t-shirt and sweatshirt.
Everything went well, turn around time was good. Just wishing the sweatshirt was more sweatshirt like than shirt like. Would've liked it to be warmer
Disappointing experience. Product received was well below sub par as advertised. The print was barely legible. Disappointing to say the least.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members