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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Fast shipping. Good quality merchandise. Smooth online shopping experience.
Ordered 2 custom shirts; good quality and arrived as expected
Received my item on time very satisfied and will order more in the future
Item was exactly what I ordered with quick shipping!
My experience was User friendly and arrived sooner than expected
Great quality, very pleased, fits and looks good, would recommend.
Absolutely love my shirt thank you I have recommended you to all my co workers
Easy to order, finding the product/team I wanted, shipped very fast.
As a Veteran, I wish there was a option for discount for Veterans & First Responders
Product is great. T shirt and hat were great quality. I would definitely purchase again.
Very nice and fast delivery we will be ordering again
The quality of the tee was superb! One note of caution: it tends to run a bit small so I recommend sizing up.
The order was easy to place and came quickly. The only thing I don't love is the quality of the transfer, it's crunchy kind of like paper.
Customer Service is great, speedy delivery and always fixes any problems fast!
Thank You,
Gary Byers
Customer Service was great, I sent email of my concern and had a response back immediately and new item was shipped ASAP. Thank you so much my daughter loves it.
Great product. Planning on ordering more soon. Thank you have a great day.
Product is nice quality. However, after only wearing the zipper hoodie 1 time, there are fabric pills on the arms.
Great shopping experience. Extremely fast delivery and quality.
Easy to navigate and selection was awesome.
Customer service was excellent!
The shirt was exactly what I wanted. The thickness of the material could have been greater/thicker, but it was still good.
Amazing experience only thing gave me trouble is that I couldn't change my address! But overall I love the service and quality
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members