Postnord

Ville gitt 0 stjerner om mulig. Ventet nå 4 uker for munnbind. Får bare dårlige unnskyldinger gang etter gang. Skulle leveres hjem til meg, de endret det til butikken. Mistet de pakken og så får jeg nesten daglig meldinger at jeg må bestemme måten pakken skal leveres. Ringer og be for oppdatering. Du må snakke med saksbehandleren din, men de kan ikke overføre meg til de. Be for å snakke med en leder etter 4 uker. De kan notere det men kan ikke garantere at lederen ringer. Vil gjør mitt beste for å unngå alle butikker som bruker postnord fremover

I posted a birthday gift to my mum, and the package arrived to one of postnords depos and sat there for nearly 3weeks. Apparently one digit in the telephone no for the receipient was wrong and so they couldn't deliver the package.
For heaven sake is it not a postal service? Why couldn't they have sent out a note to the recipient saying you have a package to collect? Shambles and utter disgrace! Give the service we've paid for or it is in fact criminal activity you're conducting!
I'm absolutely disgusted with postnord and the way they've been handling my complaint!

I am writing this after waiting over 6 weeks for a package to Canada. Still haven't recieved package as of today. There complaint department are very inefficient and rude. So bad that Canada Post is beginning an inquiry to where delivery is because Post Nord is not willing to accept accountability. I ever purchase an Ebay item coming from any where using Post Nord I will request Fed Ex as other option no matter the cost involved. Or I will not purchase item. Avoid Post Nord at all costs.

My package went off the grid for 5 weeks while being shipped from Sweden to Canada. I asked them to help me locate it and just repeated all the information I could already see on the tracking info that wasn't being updated. I urged them to call their branch and find out what was happening and they told me to basically do it myself. Then when Canada post told me it delivered they told me that it had been shipped back to the sender in Sweden and that he already had it and would have to ship it back because of incorrect information... it was in my mailbox. Nobody knows a thing about what they're doing, I talked to a new customer service person every day and they didn't extend their arm to help me in any way. At least I paid nothing on duties.

They don't deliver and don't even bother informing the recipient! When contacting the customer service (searching for the missing package), they seem completely unashamed and even getting rude. They reckon the recipient should just "go with it", accepting the situation, waiting and hoping the package will arrive some day...

I can't believe this company is still being contracted when there are new, trustworthy delivery companies with modern processing and nice attitude!

From now and forward, I will avoid ordering from any company that only give me the alternative "Postnord" for home delivery. It's just not working out.

Post Nord is definitely is one of the worst postal services.

I am living in Sweden. My friend sent me a small package less than 2 kg that was one video game from väröbaxka varberg to Jönköping but I never receive it.

I contact the Customer service and explain the missing letter but they just apologized and they said they are not able to help me because it does not have any tracking number and nothing happened.

It seems the postman stole the video game or something in the distribution house happen.

I am so sorry for such a big name "Nordic post" for an untrusty company and irresponsible workers.

I hope they take consideration of all the negative review about them.

This company has lost my packages twice. Once a package was delivered empty and totally damaged. Two times they sent my packages to another country and once to another city. Like literally how could you do that? I am always tracking my packages and I can see that they are moving pretty fast when they are abroad but when they arrive in Sweden -pouf- they magically are sooo late. Why? Please if you want to be considered a serious company get together

This is probably the worst rated company in Norway, with good reason. Buying stuff on the Internet you should always check if they use this company for their logistics, if they do call on going by there! Completely irresponsible, no structure, very poor customer care, still has never delivered on time. The even claimed that we had change things on the website to delay the delivery, just so that they themselves would not be held accountable for missing out on a delivery on the day. Customer care is lying you in the face, and when caught - hang up. Seriously, stay away!

I have ordered from BG alot. The first one was handled by China post and the item arrived in 23 days(picked it up from local post office 4 days later). The next order was then handled by Postnord and to my dismay it took them like forever just to process or sort or whatever it is they were doing. And when you track the item thier tracking would not even update. Just tracking or web error which does not happen to other sites. The package arrived to my country more than a month later and i waited another 2 weeks to get it from the local post office. I am still waiting for another package again handled by Postnord (this post is really, really slow, our local post is better) i hope they shape up or shopping sites dont ship through this postnord.