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Poshmark

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 49th among Consignment sites.

service
786
value
709
shipping
680
returns
659
quality
640

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Janice T.
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To who ever reads this. I ordered from Lululemon a wristlet with 2 small pouches. I have received the wristlet with thanks sent by Poshmark. Today I received an email asking me to go through a maze to inform you that I have received it. I refuse to write passwords to set up an account just to say I received this wristlet. Please pay the manufacture as it was received

Date of experience: December 8, 2023
Maryland
1 review
0 helpful votes
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I received notification that Poshmark is cancelling the order because seller priced it wrong. This was a Christmas gift and over $500 - now I have nothing. Unfair practices to the buyer.

Date of experience: December 8, 2023
Florida
1 review
0 helpful votes
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I bought a dress from a seller described as "Like New" and when I got it the dress was altered, smelly and the material was ripped in one area, I sent an email complaining to customer service through their website and through my email the very next day I received the dress and they responded the next day, long story short they told me that I did not sent the complain on time and that they could not do anything. DO NOT BUY FROM THIS WEBSITE, THEY ARE A BUNCH OF THIEVES INCLUDNG CUSTOMER SERVICE!

Date of experience: December 8, 2023
New York
1 review
1 helpful vote
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Support is unhelpful, the 5-day to-ship time frame changed to 7-10 days after I placed my order. Simply have my money for 10 days with no recourse or support. POS website do not buy through it.

Date of experience: December 7, 2023
Wisconsin
1 review
0 helpful votes
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Thief!
December 7, 2023

Someone got my credit card information and use it on posh mark I've never heard of this site in California I live in Milwaukee Wisconsin they took money off my card it took me a couple days to get it back from poshmark.com I don't even know who these people are nor whoever got my information.

Date of experience: December 6, 2023
Washington
1 review
0 helpful votes
Follow J H.
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I've been a seller and buyer on Poshmark for a couple of years now and am moving to another platform. I ship within the 2-3 day shipping policy but not all sellers do. I think it may be a scam to look like they have sold items b.c even if you cancel an item for non shipment it is marked as sold and makes the seller look better to buyers. It's b.s. And Poshmark doesn't let you cancel the order for 10 days, which by then, you could have used the money they're holding to buy another item and even have it by then. I'm angry as this is the third or fourth time it has happened to me, moving on…

Date of experience: December 4, 2023
Colorado
1 review
4 helpful votes
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We bought two purple Kashmira blow out brushes this year. When the first one we bought in March died, we bought another in October. It also just died 2 months later. A warranty of 7 days from Kashmira or 3 from Poshmark, who we bought it from, is insufficient. I strongly recommend you use Amazon if you feel you must have this product. We have moved on to another manufacture and seller after wasting a few hundred bucks this year with Kashmira and Poshmark. Poshmark deserves it low rating.

Date of experience: December 4, 2023
Texas
1 review
0 helpful votes
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I bought a purse that was misrepresented on poshmark, I asked for a refund. They reviewed my case but first offered me a lousy $5 gift certificate if I keep the damaged item. I declined and they approved my case for a total refund. However, they only give you 2 or 3 days to mail it back. Normally that is fine but I work for a living and I get off work when the USPS is closed. They threatened to cancel the approved return and release the money to the seller. T
Poshmark needs to give you a week like ebay does. People work for a living!

Date of experience: December 4, 2023
Minnesota
1 review
0 helpful votes
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Do not ever buy anything on Poshmark. I bought a wool blazer from a seller in Long Island, New York. It arrived with missing buttons, was unclean and had dirt in the pocket. I contacted the seller and let her know that the jacket I received was not in the condition she advertised. The only response I received from her was that she was blocking me and would not respond to my feedback about the condition of the jacket. Not only did it have moth eggs which were undetected at the time, I have since been suffering with a clothes moth infestation, which was caused by the jacket. The $30 wool jacket has now caused me over $1000 in dry cleaning and all other costs associated with the dirty, moth infested jacket.

Date of experience: December 3, 2023
Virginia
1 review
0 helpful votes
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You order stuff and when you have a problem you contact customer service. Customer service takes a week to not read your email or not comprehend it

Date of experience: December 3, 2023
Colorado
2 reviews
2 helpful votes
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Poshmark scammer seller
December 1, 2023

I purchased an item on Poshmark from seller terrydowdy, and after a few days of the package not showing as shipped, they said (in Poshmark msging----see attached screenshot) it was "shipped to the wrong address" and that they'd reship it to me if THEY GOT IT BACK. I told them that no, that's not acceptable to me so just refund my money---and the seller terrydowdy BLOCKED me from even communicating again! What absolutely CRAP "customer service"! You're taking my money, not sending me the item because you messed up and sent it to the wrong person, then telling me that I have to wait maybe *forever* to possibly get my purchase? Um, NOPE! Poshmark customer service was also TERRIBLE about this, said they won't help me until more than 20 days have passed (?) and said they can't do anything about the seller. I'm opening a chargeback with my payment provider since POSHMARK won't do diddley to protect BUYERS FROM SCAMMERS LIKE "terrydowdy".

Date of experience: November 30, 2023
Texas
1 review
0 helpful votes
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Bad business
December 1, 2023

Pay for quality shoes, but not quality at all. Hurt my foots Size bigger than normal Cannot return.think before you buy

Date of experience: November 30, 2023
New York
1 review
1 helpful vote
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Scam
November 29, 2023

Got some boots and didn't fit. They released my money and I could not get it back. They were completely u helpful. Suggested I resell in their site. That must be how they try hook up new people. Horrible horrible company

Date of experience: November 29, 2023
Texas
1 review
1 helpful vote
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$60 bucks down the drain
November 23, 2023

Bought a steamer iron combo. Ruined my shirt. Iron was leaking rust. Didn't use it before the bs 3 days were up to send a complaint to get me money back. Will never use Poshmark again.

Date of experience: November 22, 2023
California
1 review
0 helpful votes
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SELLING WITH POSHMARK
November 22, 2023

I havae. Had my Louis Vuitton berri bag listed for sale at poshmark for almost two months. I have reduced the price two times since listing it and all i get is likes and followers. I have reduced the price of the bag two times. Current price being 800.00 for a bag in excellent condition, these bags are currently being sold for between 700.00 up to 2000.00. I think mine is under priced for being in such like new condition. And 800.00 is the lowest price i will take for this bag.

Date of experience: November 22, 2023
New York
1 review
1 helpful vote
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Not authentic
November 22, 2023

Poshmark refuses to cancel my order after I told them the Gucci sneakers I purchased weren't authentic. This place is a scam!

Date of experience: November 21, 2023
South Carolina
1 review
0 helpful votes
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Horrid
November 14, 2023

Absolutely horrible experience with poshmark and a top seller on that site. I got the boots I ordered very quick, so that was a plus. But one of the boots was stained quite bad. (Huge stain on at least 1/3 of the boot) The seller did not make it aware that the boots were in the condition they were in, as she only posted photos that did not show the stain and said they were 'like new'. I messaged the seller to tell her about it and return the item. She never messaged me back until I actually opened a claim with postmark support. She then replied with she didn't see the stain (I seriously doubt that) and she was going to contact posh support to have my review removed, and then made to where I could no longer contact her about the item. (they did remove my 'review', even though I said all true things and tried to warn others about that sellers dishonesty) I then had to purchase the return label (only 4$ but I should not have had to pay anything seeing it was not my fault I was returning the stained item) I am just SO disappointed with PoshMark customer support. There is literally NO way to review and warn others so they don't have to go through the same things I have. I will never be using this site again and I will warn others the same. I'd rather deal with EBay!

Date of experience: November 14, 2023
West Virginia
1 review
0 helpful votes
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I found a pair of Vionic running shoes that were advertised as being worn one time. I ordered the item and it came a week later. These shoes are completely unusable. They are very worn out. There is a lump in the liner of the right shoe that is very painful. I contacted the seller and Poshmark. They refuse to take shoes back and no refund. The shoe smells. It has damage on the inside and both heels.I paid 29 plus 8 dollars shipping and the shoes will be in the trash today. I had other people to try on the shoe and each one felt a hard lump in the center of the right shoe. I will never again purchase from Poshmark. I realize they are used shoes but clearly the misrepresented the condition of the shoes. Poshmark is slow to reply to concerns and offer the same generic response each time I contacted them. They offered no resolution.

+1
Date of experience: November 14, 2023
Florida
1 review
0 helpful votes
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Money stolen from me
November 14, 2023

Worst business ever'n $#*!ty customer service. Would not recommend to my worst enemy. Fake sellers won't refund my
Money. All around garbage company

Date of experience: November 13, 2023
Ohio
1 review
0 helpful votes
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Returns
November 13, 2023

Customer service is awful. Bought a cardigan with size listed, it was so small and honestly looked like it had been through the wringer even though a NWT was attached. It was refused as a return. I guess I will donate to charity. Poshmark in general has a very poor rating. If Won't be buying from them again.

Date of experience: November 13, 2023