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I bought my dress here. The girls were extremely helpful with their service. I chose the long red dress with the lower back. It was amazing, it had a perfect shape.
Apart from the slow shipping, the clothes in this boutique are very nice and quality, if it is a recommended store.
I have bought very nice accessories here. The staff is friendly and helpful. The purchase was made without problems, although the package arrived a little damaged, but not its contents.
I have shopped at this boutique many times, every transaction was perfect. Always professional, exceptional product and fast service. I have personally recommended it to my friends and family. This online store is easy to navigate and payment is fast, efficient and secure.
A good overall experience. The girls at the store were very helpful and went out of their way to help me find something for myself and to solve the issue of late shipping. Thank you.
It is a great experience every time I come here. The staff goes out of their way to help us find what is available to buy online. Quick to get the dresses, please make sure the orders are express and there are no late arrivals. This boutique is and always will be the only place where I buy dresses and accessories.
I have always been in this online store when I need a dress as soon as possible. They always seem to make the impossible possible. Whether it's to buy a dress or also to add parts and pieces to make my dress a show.
I bought shoes online and ordered the wrong size. I used the return policy for an exchange. It was very easy and fast to organize. He sent the shoes back. They quickly answered a question I asked about it. They sent me the correct size and I got it within a few days. Very satisfied with the service. I will shop with this store more often now, I will recommend it to my friends.
I am a new online clothing buyer and was originally wary of product quality and size that robbed me of money. However, this boutique has made it easy. All my purchases have been beautiful and well-built garments and when I just received one that did not look good, they gave me 100% painless.
Good service, once I ordered my product. A day came later than expected. Updates to your purchase tracking are reliable.
When I needed to get information that was not available in their generic questions and answers, I contacted their customer service via email. I contacted a representative almost instantly and she provided the answer immediately by email.
I bought shoes here but unfortunately they did not arrive, I contacted the delivery courier, but it was in vain and I had no luck, so I contacted the store. They were very quick with their response. Then I received an email that my shoes were sent to me again as a replacement! I was amazed and impressed! I was not expecting a replacement, just reporting the loss of the item. Anyway, I am very happy and very grateful, your customer service has exceeded my expectations and your delivery is also very fast. I would definitely buy from them again! Thanks again :)
This was the second order here. And just like the first time, the price is good but I received the order a little slower.
This page was so helpful that I completed one of my orders and it immediately helped me and made me feel less silly hahaha Thank you very much for your efforts, I am very satisfied with this boutique!
I had a package that seemed to be taking a long time to arrive here and I usually receive it a few days after ordering. The tracking system was not updating, so I was unable to track my package. I spoke in the live chat that they were very friendly, helpful and efficient. I also received a follow up email saying what had happened and received an apology even though it was not the boutique's fault their service is absolutely amazing! I can't wait to buy my next item. A very happy customer.
Shipping was fast, overall item quality is excellent. Overall, the shopping experience was quite satisfactory and worth the price.
The products are amazing, not only is it of high quality, the price is reasonable. Also, the customer service is amazing. I have been buying clothes from this site for quite some time and it has been a great experience. I recently bought a white blouse. Shipping was fast. I could not ask for more.
I did some online shopping recently. Unfortunately I had to return 2 as they did not suit me. The refund process is great! Super easy and super fast. I received my refund processed one business day after I received it in the deposit!
Here they sell a variety of quality clothing at incredible prices. They have regular sales, and with free returns and shipping, it's easy to get your items. Even when there was a problem when I paid for a T-shirt and it sold out, they not only made an immediate refund but also sent me a discount coupon for the next purchase. I love this boutique.
My purchase was made online, the delivery was as promised and I loved my purchase. I will definitely be back.
Answer: The only reason why there are polarized feedback (1s and 5s) is this: 5s are from Popjulia and 1s are from the real customers, or victims. THE QUALITY OF THEIR PRODUCTS IS BAD! AND THEY ASK THE CUSTOMERS TO PAY FOR SHIPPING BACK, BECAUSE MOST PEOPLE WILL JUST GIVE UP. I AM ASKING AROUND TO SEE HOW MANY PEOPLE WANT TO SUE THEM. PLEASE RESPOND.
Answer: Sorry to hear that you are not satisfied with our website. We will keep improving our products and services.If you run into any issue, please do not hesitate to contact us at [email protected]
Answer: Sorry that we don't support phone service now. Pls feel free to drop us an email with order number ([email protected]) for order status and we will get back to you in 24 hours
Answer: We cannot locate your order number here. Please email to [email protected] for order status. Order# is like I1xxxxx.
Answer: Sorry for any confusion caused. We will keep improving our products.
Answer: If you run into any issue, please do not hesitate to contact us at [email protected]. Best regards, PopJulia
Answer: Sorry to hear that! It is peak season and we are kind short of hands. May I have the order number and we will reply you email in priority?
Answer: We've cancelled the order# I1611447 for you. You will receive an email notification via [email protected]. If you run into any issue, please do not hesitate to contact us at [email protected]
Answer: Sandra T. And Luciene o Would you mind to indicate us the order number so that we can check? Or the email address you used to log in? If you run into any issue, please do not hesitate to contact us at [email protected].
Answer: Sorry for this impression. We have tried our best to serve our customers. But we can't satisfy all. We will keep improving our products and services. If you run into any issue, please do not hesitate to contact us at [email protected]
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