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Everything perfect, unbeatable product description and maximum quality. Excellent service both communication and shipping management cone. I will definitely continue shopping here.
The package arrived within the indicated period. I bought some boots, the quality is very good, they are beautiful and also at a very good price. I am delighted and will buy again without hesitation.
I bought a dress online and they advised me perfectly and very quickly. I recommend the store for the deal and the product a 10 out of 10.
I love the clothes of this store, the spectacular designs, finally an elegant store! Thank you for your service and kindness.
The quality of the fabrics is very good, much better than it looks in the photos and they feel great. I also like how detailed they are with the shipment of the order, with a nice bag, just as it left the store. I am looking forward to buying again in a short time.
I loved everything I asked for on this page, good quality and good sizes, I will ask for insurance again!
I really like her clothes and style. Women who are not perfect measures also have the right to make clothes feel good. The pity is that shipping is delayed a bit and anxiety kills me.
This is a very well designed page to buy clothes and accessories, from the moment I started researching on the net to buy a dress here, the same page facilitated the process. I can't say enough good things about this web page.
I had a problem with my returned items. I sent an email and within minutes I received a response and the problem was resolved. Thanks to the lady who responded to my email quickly and was able to resolve the issue within minutes.
I love buying clothes from these boutique, they are always amazing! The girls here are amazing! Additional thanks for all your help! It's fabulous, they answer questions quickly with great help.
While doing some late night internet shopping, I was so thankful that my question was answered in a matter of minutes by a lovely lady from this boutique that she was so helpful. I was able to complete my purchase that night instead of waiting until the next day! Unbeatable customer service. I can't wait for my dress to arrive :)
Thanking the sales agents of this online boutique for their prompt response and brilliant customer service. It took her less than 30 minutes to reply to my email with all the information I needed. He will definitely remain a loyal and continuous customer.
I bought a pair of gorgeous pants that were too small, so naturally I got stressed out and emailed the store about their return policy. They responded immediately within minutes and gave me clear instructions on what to do. They were very helpful. I am very happy to be able to send an email with any concerns. Excellent service!
I bought a dress online, it was too small, I reordered it in a larger size. This website arranged a refund for me immediately, since I had bought the same dress, to prevent it from being sold. The refund was processed quickly and their response time was incredible. Great shopping experience!
Good quality clothing, fast shipping and super friendly customer service that responds quickly. I had a problem with one of my orders and they called me right away to let me know and they offered me a discount.
I bought online and was confused about the shipping status as my package reached 10-20 business days delivery time. They were very professional in their explanation and provided spectacular customer service. I will buy from you more dresses again, keep up the great work!
I love that store. It is very sad that a beautiful dress design that I saw in past days is no longer there, I hope it is in stock again.
I have made multiple purchases here over the years. I always go to the page when I have a special occasion. The staff is always very helpful, the prices are competitive and the clothing is incredibly beautiful. I recently found my ideal dress here, I was very excited.
When looking for a formal dress, this boutique page was the first place my cousins and friends recommended me! My experience with them far exceeded this expectation.
I made my purchase a few weeks ago in this store. Such amazing help from the staff, It was such an easy experience, I will definitely buy dresses here again in the future!
Answer: The only reason why there are polarized feedback (1s and 5s) is this: 5s are from Popjulia and 1s are from the real customers, or victims. THE QUALITY OF THEIR PRODUCTS IS BAD! AND THEY ASK THE CUSTOMERS TO PAY FOR SHIPPING BACK, BECAUSE MOST PEOPLE WILL JUST GIVE UP. I AM ASKING AROUND TO SEE HOW MANY PEOPLE WANT TO SUE THEM. PLEASE RESPOND.
Answer: Sorry to hear that you are not satisfied with our website. We will keep improving our products and services.If you run into any issue, please do not hesitate to contact us at [email protected]
Answer: Sorry that we don't support phone service now. Pls feel free to drop us an email with order number ([email protected]) for order status and we will get back to you in 24 hours
Answer: We cannot locate your order number here. Please email to [email protected] for order status. Order# is like I1xxxxx.
Answer: Sorry for any confusion caused. We will keep improving our products.
Answer: If you run into any issue, please do not hesitate to contact us at [email protected]. Best regards, PopJulia
Answer: Sorry to hear that! It is peak season and we are kind short of hands. May I have the order number and we will reply you email in priority?
Answer: We've cancelled the order# I1611447 for you. You will receive an email notification via [email protected]. If you run into any issue, please do not hesitate to contact us at [email protected]
Answer: Sandra T. And Luciene o Would you mind to indicate us the order number so that we can check? Or the email address you used to log in? If you run into any issue, please do not hesitate to contact us at [email protected].
Answer: Sorry for this impression. We have tried our best to serve our customers. But we can't satisfy all. We will keep improving our products and services. If you run into any issue, please do not hesitate to contact us at [email protected]
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