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Popeye's

1.4

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Popeye's Reviews Summary

Popeye's has a rating of 1.4 stars from 544 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Popeye's most frequently mention customer service, chicken sandwich and fast food. Popeye's ranks 328th among Restaurants sites.

service
292
value
273
shipping
101
returns
112
quality
249

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GB
1 review
0 helpful votes
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I watch youtube videos, and the hype that a mericans give this burger is crazy, I went today to the ealing branch an hour on the bus, I ordered chicken sandwich and fries, also a spicy sandwich, also a hundspun lotus biscoff milkshake,(niceness) kfc orignal fillet is better, Popeyes is nice and crunchy but something is missing for me, shame

Date of experience: November 11, 2022
Alabama
1 review
1 helpful vote
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Confused
November 11, 2022

I guess it's the consumers fault operations are not going as expected you DO NOT! Get made at paying customers for your food shortage! I ordered shrimp and this is what I was given

Date of experience: November 11, 2022
Illinois
1 review
1 helpful vote
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Fresh hot food
November 11, 2022

Very nice friendly people I'm glad to see a new bunch it helps to make you want to come back I was so happy that the lobby was open and available for sit down eating

Date of experience: November 10, 2022
Georgia
1 review
0 helpful votes
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Great Costumer Service
November 3, 2022

My Popeyes experience was great thanks to the excellent costumer service of Jameel. Nice, helpful and very professional.
Popeyes off of Windy Hill

Date of experience: November 2, 2022
Wisconsin
1 review
0 helpful votes
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Kidness
October 31, 2022

There was a young man at the Oshkosh drive thru and he was so kind to us with a great conversation and helping us even after we forgot our wallets and all we could give was a 5 dollar bill. Thank you to this young man! 10/29/22 9:47 PM

Date of experience: October 29, 2022
Pennsylvania
1 review
0 helpful votes
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Great food great people
October 29, 2022

My mom and I are at Williamsport, Pa. Popeyes today. Our server Heather was awesome and I couldn't believe how much food we got! Food was excellent too!

Date of experience: October 28, 2022
North Carolina
1 review
0 helpful votes
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Horrible
October 26, 2022

Went to this location that's about 40 minutes from my house paid about 20 dollars for for that was not good at all tried calling and low and behold no one answers

Date of experience: October 26, 2022
Georgia
1 review
0 helpful votes
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So bad!
October 26, 2022

I usually love Popeyes! They have my favorite spicy chicken sandwich, however, the one on 2060 E Victory is either horrible customer service or they close before the sign says they are closed. I'm just so disappointed that I am willing to fry up my own damn chicken! I won't be going back!

Date of experience: October 25, 2022
Texas
1 review
0 helpful votes
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Always hot and FRESH
October 25, 2022

POPEYES ON HWY 80 IN JACKSON MS IS BY FAR THE BEST HANDS DOWN... STAFF N CUSTOMER SERVICE ALWAYS ON POINT AND THE STORE MANAGER MR LEWIS IS GREAT N VERY ATTENTIVE TO HIS CUSTOMERS N ALWAYS AIMING TO PLEASE HIS CUSTOMERS

Date of experience: October 25, 2022
Texas
1 review
1 helpful vote
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Pathetic
October 24, 2022

Hello I went to Popeyes on Navarro in Victoria Tx omg I'll never go back again the first they said plz have exact change and they were out of Mac and cheese mash patatoes, very little fries wow I was like ok well let me get my order I have exact change I ordered the two can dine meal through drive through I didn't check order due to they were slow so I figured they would get evrything correct on my order biscuits were hard a rock no fries and one of the breast was not fully cooked I didn't go back due too I was at home didn't want to deal with traffic anyways had a bad experience first time at the location on Navarro I'll never go back

Date of experience: October 23, 2022
Arizona
2 reviews
1 helpful vote
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Rotten service
October 23, 2022

Popeye Avondale Az has rotten service. I have been there 3 times and every time they have gotten my order wrong. Last night I stopped in at Avondale on Mcdowell and ordered a 5-piece meal for two. I got home (10 miles away) opened up the box and had 3 pieces a leg, a thigh and a wing. I tried to call them and no answer. I think the phone number on the internet is even wrong. Poor service at best. Stay away

Date of experience: October 23, 2022
Canada
1 review
0 helpful votes
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Makes absolutely no sense to me that you $#*!ing idiots took out your BASIC, SUPER BASIC $#*! SANDWICH the "deluxe sandwich". Why? You can't put $#*!ing lettuce and tomatoes on your $#*!ing basic $#*!ty food

Date of experience: October 18, 2022
Canada
1 review
0 helpful votes
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Oh my what a joke. Went to popeyes in north bay on lakeshore. To order are food. Packer looked confuse bagging food check it 3 times never have I waited for 43 minutes for my food. Won't see me back at that location

Date of experience: October 18, 2022
California
1 review
0 helpful votes
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Complaint
October 14, 2022

I just purchased two meals through drive thru at the John B. White, Spartanburg new location, for the first time. It was difficult to hear and understand the person taking the order. I ordered two #2 combination meals with coke/SPECIFIED white meat only; 2 Coleslaws, 3 apple pies. At home, we received legs and thighs, dark meat, 1 coleslaw. The portions were very small, like children's meals. I can't see me paying $31.21 for two kid's meals. The mash potatoes and coleslaw containers could not have fit more than 3 tablespoons of content. Never again, a rip off, and wrong order.

Date of experience: October 14, 2022
Florida
1 review
0 helpful votes
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Unprofessional!
October 14, 2022

I went to hancock bdg pky for lunch on 10/12 after 2 not so good experiences I walk in and see the male mgr with his shirt halfway unbuttoned chewing gum in the kitchen! The he proceeded to flip one of the workers in the air in the kitchen then he does the GM! As if that wasn't enough two people are smoking there vapes while packing orders.the most unprofessional store I've ever seen. NEVE AGAIN!

Date of experience: October 13, 2022
Canada
1 review
0 helpful votes
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Milkshake
October 15, 2022

Very good if you need protéines to be strong als Harry maguire when he plays good against strong teams like Manchester city

Date of experience: October 13, 2022
Florida
2 reviews
0 helpful votes
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In my opinion their popcorn shrimp is overcooked and the pieces are tiny, more like a piece of breading with very little shrimp.

Date of experience: October 13, 2022
South Carolina
3 reviews
2 helpful votes
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Rude manager
October 10, 2022

On October 10,2022, at 5:45 p.m., I visited Popeyes' on W. Evans St. Your signs within the restaurant and your coupons do not disclose all the details clearly, or they are just merely a misrepresentation of taxes and what you are supposed to receive in a signature meal.

Customer service and professionalism, unfortunately, are terms that are now archaic, and the youth of today are unfamiliar with the meaning and the context of these words. After a hard day of work, I came to Popeye's for dinner only to be disappointed and annoyed once again. The display on the wall for the 2 pc signature box included 2 pieces of chicken, a drink, a dessert, and two sides. I did not receive my desserts, and management (Lee) refused to give it to me.

To add insult to injury, I was charged tax for a "free" meal with a coupon. This needs to be indicated on the receipt.

Your management needs to understand their businesses are closed without satisfied customers.

The customer is always right, and this manager's remarks were appalling and nonchalant. It is not a good look for your company.

Date of experience: October 10, 2022
Missouri
2 reviews
0 helpful votes
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While ordering a 5 piece box, I asked for anything but thighs for this order. The announcer said what do you want? I said anything but thighs i. E. legs will do as a substitute. When I arrived home I had one wing, one breast and 3 thighs. Needless to say I was mad. You can bet that I will not be darkening your doors again in the future and will tell everyone that I see what great service you have. Also the store is located in Paragould Arkansas on highway 42. Store looks great but service is lousy. This is the second time that this has happened in the last month. Good luck on staying in business.

Date of experience: October 7, 2022
Illinois
1 review
1 helpful vote
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Pitiful
October 5, 2022

Raw chicken tenders
Wrong food was given
Managers attitude stinks
Middleburg/blanding Blvd
10-04-2022 730 p.m.

Date of experience: October 4, 2022